RN-Nurse Liaison

Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care.   

It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community.

Benefits Eligible

Full-Time Benefit Eligible

Work Shift

Day - 8 Hour or less Shift (United States of America)

Department

6441 Administration-KHRH

The RN Nurse Liaison is involved in assessment and evaluation of patient referrals to health care services. Works in collaboration with Case Management and multidisciplinary team to assist with coordination of admission process for services.

QUALIFICATIONS

License /Certification

Required:

Current California RN license

BLS

Preferred: Completion of specialty certification

Education
Preferred: BSN, MSN, or currently enrolled in RN-BSN program.

Experience
Preferred: Two years of patient care experience in appropriate service area.


Department Specific Requirements

If assigned to Administration-KDMHH: requires Crisis Prevention Institute (CPI) certification in Nonviolent Crisis Intervention within 60 days of hire.

If assigned to Home Health: prefer five years of home health experience as well as a Bachelor's degree in Nursing, Business or healthcare.

JOB RESPONSIBILITIES

Essential

Responds to inquiries about services within one working day. Provides program information in a professional and thorough manner.

Develops a positive working relationship with all physicians and staff involved in the referral and patient transfer process.

Upon receiving patient referrals, performs a site visit within 24 hours (M-F). Reviews medical information, and assesses patient based on relevant program admission criteria. Provides agency/facility choice and documents choice and assessment on appropriate forms.

Discusses program and patient needs with patient, family, physicians and staff to obtain a complete patient profile. Involves all parties, but particularly the patient and/or family in the decision making process regarding transfer.

Communicates with Medical Director to make final determination regarding appropriateness of admission if applicable.

Establishes the availability of funds for the services required. Communicates with patient and appropriate administrative and patient accounting personnel throughout the process.

Communicates with patient, family, referral source, physician, and/or others as appropriate regarding admission process and date. Provides information regarding other options if admission is not possible.

Communicates with unit staff and leadership concerning the admission date, bed needs, and special needs/equipment of patient to be admitted.

Represents and markets the program(s) to the community.

Maintains monthly statistics through referral log.

Addendum (essential for specific dept)

RH LIAISON:

Determines placement of patient to a bed utilizing utilization guidelines/criteria, diagnosis, and physician preference, unit activity, and staffing factors. Attends admission meetings.

Assists to ensure admission/UR criteria are consistent with reimbursement objectives. Identifies potentially inappropriate admissions, working with physician and physician office staff for correct classification of patient. When an admission designation cannot be made or agreed upon, utilizes Case Management and Medical Director in making a determination. Notifies attending physician and Case Manager on unit of pending problems and UR issues.

Acute to acute transfers with accepting MD, obtains patient condition report (VS, H&P, Treatment Plan, Level of Care) and authorization for ambulance/acute care from transferring facility. Verifies MD acceptance of patient. Gives transfer facility number/name of accepting unit.

Initiates unit assignment for appropriate level of care, i.e., based upon patient status and previous admission activity. Communicates pertinent information, such as infections, diseases.

Acts as a liaison with physician office staff for the purpose of promoting the KH concept of continuity