AVP, Data Usage Process Specialist

Job Description:

Role Summary/Purpose:

The AVP, Data Usage Process Specialist will be responsible for Data Usage L3 Process enhancements & maintenance, ensure adherence to Data Usage process standards as applicable, respond to various audit & compliance requests for Data Usage process review or control evidence.  

The individual will collaborate with Business and IT Leaders, other Data Management process owners, platform admins and technology operations teams, external suppliers and other stakeholders in the development and integration of the Data Usage process and the Data Usage Standard across the Data & Analytics organization. 

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Ensure that the Data Usage Process is executed and maintained according to relevant Policies, Standards, and Procedures and support the day-to-day operations that are fundamental to process execution 

• Monitor and manage risk associated with process activities and identify and support implementation of actions to address process and control deficiencies 

• Participate in implementation of changes to process, including process enhancements as well as other enterprise changes resulting from new products or services, or other strategic initiatives 

• Keep process documentation current and complete including policy, procedures, job aids, process maps  

• Participate in technical requirements and testing support for system changes and process automation as required, collaborate with appropriate technology teams to refresh Business Continuity plans, support Information Lifecycle Management activities 

• Support Risk and Control Self-Assessment (“RCSA”) refresh cycle, including Risk Assessment Questionnaire (“RAQ”), Process Risk and Control Self-Assessment (“PRCSA”)  

• Participate in establishment of controls to mitigate compliance and operational risks of the L3 process, including the impact and scope of those risks, across all RCSA risk categories.  

• Support adoption of new 1LOD and 2LOD standards related to issues, remediation, change governance, ensure timely identification and remediation of issues and risk acceptances, and escalate emerging risks as required 

• Maintain reporting and other data analytics for process defects, alerts and insights, as well as other control evidence of control effectiveness to support Surveillance requests 

• Participate in all 1LOD, 2LOD, 3LOD interactions and engagements as required 

• Perform other duties and/or special projects as assigned 

Qualifications/Requirements:

• Bachelor's degree, or in lieu of degree, high school diploma/GED and 9+ years of analytics or technology su