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Quality Improvement Specialist | Mid-Hudson

Research Foundation of The City University of New York (RFCUNY)
OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS, United States, United Statesfull_timeVerifiedPosted 6 Aug 2026

About the role

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).

The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.

We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location:

OFFICE OF SR. UNIV DEAN FOR ACADEMIC AFFAIRS

Bargaining Unit:

No

Children need to spend their most critical years with dedicated, educated, trained, and well-compensated individuals in order to thrive. The New York Early Childhood Professional Development Institute leads the work to establish and implement an early childhood workforce system to ensure funding, standards and competencies, career development resources, qualifications and credentials, professional development (training and strengths-based coaching), and program quality assurance and improvement for individuals who work with young children throughout New York. Housed at the City University of New York, the Institute is a fast-paced, dynamic public/private partnership that is committed to the early childhood workforce across New York State.

QUALITYstarsNY is New York State’s voluntary 5-Star early childhood quality rating and improvement system. Since its inception, QUALITYstarsNY has focused its evidence-based practices to ensure that young children in participating programs have access to excellence and families can trust the level of quality in the program they choose. Assessment, coaching, professional development, and a wide range of resources are made available to each site, enabling QUALITYstarsNY to support early childhood programs to earn higher star ratings.

The Quality Improvement (QI) Specialist is responsible for providing key support in the implementation of QUALITYstarsNY.  The QI Specialist is assigned a caseload of participating programs to provide ongoing technical assistance and resources as part of continuous quality improvement. The QI Specialist works in partnership with the leadership of participating programs to effectively use data to create and implement an individualized Quality Improvement Plan (QIP). The QI Specialist works in their assigned region(s), visiting participating program sites to support their continuous QIP.  The central office provides each QI Specialist with the equipment needed to manage extensive record keeping and filing timely reports.  QI Specialists also participate in regular virtual meetings and on-site meetings as needed. The Director of Quality Improvement and Regional Quality Improvement Coordinator supervise the QI Specialist. The QI Specialist collaborates with regional QI Specialist teams as well as the central office staff.
 

Qualified candidates will be considered for the Dutchess and Ulster counties area.

 

DUTIES AND RESPONSIBILITIES

Leadership & Case Management – 60% (percentage of duties)

·       Deliver on-site technical assistance and mentoring to program leaders (FCC Providers, Directors, Principals, Supervisors) aligned with QUALITYstarsNY program standards

·       Provide ongoing support to program leaders throughout the participation process; technical assistance and mentoring

·       Maintain up-to-date Quality Improvement Plans (QIP) in partnership with participants; analyze and monitor progress towards quality improvement

·       Provide orientation sessions, trainings, and develop ‘learning communities’ to support programs in meeting their goals

·       Build collaborative relationships with community partners to connect participants with necessary resources and professional development opportunities

·       Represent QUALITYstarsNY at local and regional events and conferences

Budget & Data Management – 20% (percentage of duties)

·       Maintain accurate records for allocating and tracking expenditures

·       Develop efficient systems to carry out responsibilities using effective time management strategies

·       Maintain an accurate and complete QIP for each participant that reflects goals, tasks, and appropriate expenditures

·       Research loca

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