Senior Payments Product Manager

Job Description

This is a remote opportunity, candidates can be located anywhere in the US.

About Us

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary 

 

We are seeking a highly skilled and experienced Payments Product Manager to join our dynamic team. As a Payments Product Manager, you will be responsible for overseeing the development and management of our payments products and services. You will collaborate with cross-functional teams, including engineering, design, marketing, sales and customer support, to ensure the successful delivery of innovative and customer-centric payment solutions. The ideal candidate will have a strong background in payments technology, a deep understanding of the industry landscape, and a passion for driving product excellence 

Position Responsibilities & Essential functions 

 

• Conducts routine tasks with little direction & assignments as directed. Operates with moderate supervision, little instruction on routine work; detailed instructions on new projects or assignments. Latitude for independent judgment for defined tasks. Uses existing procedures to complete diverse assignment. 

• Develop and execute the payments product strategy, including defining the product roadmap, feature prioritization, and commercializing. 

• Product knowledge is the foundation of product management & product led. Develops additional competence by completing structured work assignments.  

• Expands knowledge about industry, customers, and organization to capture customer requirements. Develops and champions innovative ideas and give input to business development/partnership teams. 

• Leads product requirements, works daily with agile teams & defines user stories and Features (Epics). Demonstrates aptitude to be seen as a product leader through strategic & tactical contributions & the development of relationships with business and team leaders. 

• Understand full current picture of product including strategy, current defects, and usage. Assist in shaping the individual product requirements in support of an existing product strategy.  

• Accountable for assisting in driving the full product lifecycle from ideation to end-to-end of life. Responsible for relevant, specific product feature requirements. Limited interaction with net new products. 

• Responsible for modifying/updating key product management artifacts, including incorporating any new research on market/competitive, personas, and business metrics as well as OKRs in the development of the product roadmap.  

• Act as a subject matter expert on payments technology, industry regulations, and emerging trends, and provide guidance to internal stakeholders and customers. 

• Collaborate with customer support teams to address customer inquiries, resolve issues, and gather feedback to inform product enhancements. 

• Stay up-to-date with industry developments, competitive offerings, and emerging technologies to identify opportunities for innovation and diff