Perioperative Clinical Informatics Coordinator, Full-time, Days

Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Perioperative Clinical Informatics Coordinator (PCIC) reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Perioperative Clinical Informatics Coordinator (PCIC) under general supervision, modify and maintain existing perioperative clinical information systems to ensure ongoing data accuracy, support for patient care and operational management, process improvement initiatives, and appropriate integration with other institutional systems.

Gather and analyze prospective user needs for developing and implementing new modules or functionality and/or newly acquired clinical information systems. The PCIC documents results, presents findings, recommendations and specifications.

Work as the information technology (IT) expert in perioperative services; collaborates with IT and Surgical Services leadership to translate and implement user requirements into technical specifications and system design.

Collaborate with Surgical Services leadership to ensure Clinical Informatics concerns are incorporated into strategic department and organizational initiatives. Works with users to define functional requirements and identify opportunities to leverage system functionality and technology.

Act as an advocate and a primary support for clinical end users. Support duties include provision and coordination of updated training processes, accurate orientation of staff to new system functions and design, and appropriate system security and access.

Responsibilities:

• Works within the NMH Surgical Services Department, which includes: the Operating Rooms, Pre & Post-operative areas, Central Sterile Supply and the Pre-Operative Clinic.

Existing system on-going support and maintenance:

• Modify and maintain existing clinical information systems to ensure on-going data accuracy, support for patient care and operational management, process improvement initiatives, and appropriate integration with other institutional systems.
• The position is the primary liaison between Surgical Services and IT.
  • Reporting issues, problem-solving and testing applications as needed. Oversee/perform data validation and integrity audits of documentation and charging results using audit reports to ensure credible and accurate software functionality and reporting.
  • Follow-up to ensure data corrections based on audit results and approved departmental policies. Collaborate with IT after review of interface error logs; make data corrections as needed.
  • Develop and maintain, in collaboration with IT, a technical and operational “change management process” (system database or design changes/edits; system utilization processes) sufficient to meet the operational needs of the clinical department and consistent with software capability.
  • EHR project management:
    • Develop EHR optimization requests to meet clinical department needs or requirements, including creation, presentation for system leadership approval, IT collaboration, testing, workplan/process design, training, and post implementation auditing.
  • EHR superuser coordinator:
    • Monthly ad-hoc meetings with pre-anesthesia, preop/postop, intraop, and endoscopy superusers to disseminate information, resolve issues, and develop ideas for optimization.
  • EHR training and education:
    • New staff, yearly competency, ad-hoc, and ongoing updates or upgrades for perioperative staff including nurses, OR billers, surgeons, and anesthesiologists. Support go-live efforts for all NM locations (user acceptance testing, at elbow support). Tip-sheet creation and maintenance. Ad-hoc presentations at perioperative department meetings.
• Recognize the need for multi-disciplinary approach to system design, use and expansion.
• Chair/Co-Chair the PCIC (Perioperative Clinical Informatics Cooperative)
• Responsibilities will include oversight over various categories as it relates to Epic OpTime documentation, preference cards