Senior Assistant Registrar for Student Systems and Information Services - Division of Finance

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Senior Assistant Registrar for Student Systems and Information Services - Division of Finance

Job Profile Title

Business Systems Analyst Senior

Job Description Summary

The Student Systems and Information Services team is integral to the Office of the University Registrar (OUR). The team provides system support, data analysis, and reporting for OUR, offices across campus, and external organizations. Led by the Associate University Registrar for Student Systems and Information Services, the team provides problem and issue resolution for a variety of systems and data sets, participates in system and technology projects by providing business-specific knowledge and requirements, investigating and testing technology solutions, and leading and participating in implementations. The team frequently collaborates with staff in school registrar offices, compliance offices, Bursar, Financial Aid, Admissions, Pennant Operations team, and Information Systems and Computing.

The Senior Assistant Registrar for Student Systems and Information Services manages the coordination of support requests received for the Student Systems and Information Services team, gathers requirements for enhancement requests to be considered for prioritization by the Pennant Records Governance Board, establishes and maintains a decision matrix to optimize or student data access, and assists in the development, documentation, and communication of timelines for student system operations and configurations. As part of the Office of University Registrar’s leadership team, this position provides technical and analytical support to the Office with a particular emphasis on data integrity, reporting, best practices, process improvement, and ticket system management. This role is responsible for providing assurance that all student information systems are properly maintained and disseminated in compliance with related university, state, federal regulations and policies, and accrediting standards. The Senior Assistant Registrar for Student Systems and Information Services is a highly visible role, responsible for collaborating and sharing information with many constituents.

The Senior Assistant University Registrar for Student Systems and Information Services must have experience with an ERP Student module and how it supports academic records and the mission of the University. The Senior Assistant University Registrar must understand the dependencies between all modules within Banner, such as Admissions, Student Financials, Financial Aid, and the student data warehouse. An understanding of the relationship between Banner and other Pennant student records systems is critical.

In the Division of Finance, we recognize diversity and inclusion is para