Associate Director, Curriculum Design & Management, What Works Cities

Organization: Results for America

Role: Associate Director, Curriculum Design & Management, WWC 

Location: Flexible, within the United States

 

Organization Overview

Results for America (RFA) is the leading, national nonprofit organization helping policymakers at all levels of government harness the power of evidence and data to solve the world’s greatest challenges. Our mission is to make investing in what works the “new normal,” so that, one day, all government leaders use rigorous evidence and quality data to inform important policy and funding decisions. We believe that data-driven and evidence-based policy decisions should be used to increase the impact of the over $2 trillion that governments spend annually to open opportunities and advance economic mobility. 

 

Team Overview

At Results for America, one of our flagship local initiatives is What Works Cities (WWC), a Bloomberg Philanthropies-funded initiative that helps city governments across North, Central and South America improve residents’ lives by using data and evidence effectively to tackle pressing challenges. To accomplish this, we work directly with city leaders and staff through coaching and implementation support, a range of online and in-person learning opportunities, and a growing professional network. This support is guided by What Works Cities Certification, the first-ever international standard of excellence for data-driven, well-managed local government.

What Works Cities Certification assesses cities based on their data-driven decision-making practices, such as whether they are using data to set goals and track progress, allocate funding, evaluate the effectiveness of programs, and achieve desired outcomes from contracts with outside vendors. The program also measures whether cities are publicly and transparently communicating about their use of data and evidence. By aspiring toward Certification and implementing the best practices outlined in the program’s criteria, cities across the country are more effectively delivering results for residents. What Works Cities Certification also serves as an international recognition program, which celebrates and accelerates the use of data and evidence in local governments by rewarding achievements and providing a clear path to excellence. Since our launch in 2015, we have helped more than 300 cities make progress on their most pressing issues, from health and public safety to homelessness and blight.

With the upcoming 10 year anniversary of What Works Cities, the initiative is entering an exciting phase. The initiative will continue to scale throughout North, Central and South America, adding to the milestone 100 Certified city total, while exploring other regional markets. The initiative is designing new and innovative ways for cities to engage and build capacity within the WWC network from starting their path towards Certification to deeper engagement with Certified cities. The focus will be on how to ensure the What Works Cities Standard and its corresponding Criteria and best practices related to good, well-managed local government are elevated globally, embedded into key institutions as well as continues to refine its model based on consistent research and evaluation. 

 

Position Overview

This Associate Director role drives the design and quality assurance of the WWC curriculum, which underpins team technical assistance that helps cities advance in their adoption of evidence-based data policies and practices to deliver results for residents. This position entails both the development of content and topical technical assistance workshops, webinars, and other tools that tie directly to the WWC Standard of Excellence.  This role will also take a proactive approach to ensuring a high-quality experience for city leaders through consistent quality assurance checks, surveys, and leveraging data from the WWC network to design programming and content that meet existing needs. The individual in this role will be WWC’s “go-to” expert on adult learning in synchronous and asynchronous settings and for an international portfolio of cities and local government decision makers.

Travel up to 25% annually may be required.

This is a full time, exempt position, based in a home office anywhere within the U.S.

 

Position Reporting Relationship

This position will initially report to the Managing Director, WWC and ultimately to the head of the WWC City Experience team. This position will also work closely with colleagues within and across the WWC City Experience team and have at least one (1) direct report to support the various work streams. 

 

Position Responsibilitie