Job Category:

Executive Leadership

Work Shift/Schedule:

8 Hr Morning - Afternoon

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

Reporting to the NGPG Vice President of Operations, the Executive Director provides leadership, direction, and administration for all operational activities of Northeast Georgia Physicians Group. The Executive Director implements and monitors policies and procedures that ensure high quality, efficient and compassionate patient care, and is accountable for the fiscal integrity of the group. This position is responsible for the execution of business development initiatives in accordance with the strategic plan and ensures the promotion of positive community relations.

The Executive Director has responsibility for assuring that the operations function efficiently within all clinical areas. This position is responsible for the quality of care delivered at each practicing location. The Executive Director works with the Vice President of Operations in determining the operational needs, in coordination with NGPG's strategic planning process to assess and implement long term goals and initiatives.

The Executive Director works in a dyad relationship with NGPG Chiefs of Service, providing leadership over all phases of NGPG operations. In addition to providing the highest level of safety to our patients, visitors, staff and providers, the Executive Director will focus on:

• exceptional patient service

• strategic organizational growth 

• physician and staff engagement

• high quality clinical care that is patient centered

• operational efficiency and cost effectiveness

• compliance with regulatory standards

• strong fiscal responsibility

Minimum Job Qualifications

• Licensure or other certifications:

• Educational Requirements: Bachelors Degree

• Minimum Experience: Five (5) years of group practice leadership experience.

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements: Masters Degree

• Preferred Experience: preferred experience within integrated delivery model.

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• Capacity to recognize the importance of building consensus on the basis of influence, creditability, trust and respect

• Ability to demonstrate previous collaborative experience with an understanding of the alignment of a multi-specialty physician group within a health system

• Ability to provide strong and effective advocacy of the physicians group

• Ability to work collaboratively in a  highly matrixed organization

• Ability to conceptualize, develop and implement large complex projects

Essential Tasks and Responsibilities

Growth

• Responsible for the execution of strategic plans that focus on growth, establishing best practices and developing efficiency and reliability

• Participates in the planning of growth, expansion and renovation projects within the medical group

• Assess opportunities for market growth and program development that supports overall system strategy

• Collaborates with marketing department to define effective tactics for brand recognition and physician panel growth

• Responsible for development of new facilities, including architectural design, construction and capital budget

Service

• Leads by example, establishing a culture of excellence with service standards, performance measures and short- and long-term strategies to create the ideal patient experience

• Conducts improvement rounds on a routine basis to identify and resolve concerns and opportunities for improvement. Represents NGPG to a wide variety of internal and external customers in a manner that is service oriented and effectively builds relations

• Develops standard work focused on providing an exceptional patient experience

• Analyzes patient satisfaction data (Press Ganey/CGCAHPS) and publicly reported data to assess trends and develop appropriate action plans 

Stewardship

• Achieves financial performance targets to support the NGHS & NGPG goals and objectives

• Prepares cost benefit analysis i