Lead Analyst Sales Operations
AbbottAbout the role
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position is an onsite opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives. As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers. Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we’re committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels.
As a Senior Sales Administration and Support Analyst, you will work with US Commercial functions on the underlying data needs for various CRM applications, reporting platforms and support them in timely fashion. This role is responsible for working with data vendors on master data, prescription data and claims data and supporting data consumption. In this role, you will resolve data inquiries by partnering with the data source providers. This role will provide regular updates to senior management on the status of data assets and data projects. This is an onsite Opportunity in Alameda, CA.
WHAT YOU’LL DO
- Internal and Field Stakeholder Communication: Effectively communicate and partner with internal and external stakeholders while addressing their business needs.
- Problem Solving: Adopt a strategic approach to achieve business objectives by asking strategic questions, developing an action plan, and executing the same.
- Data Analysis: Maintain subject matter expertise with sales and master data sources and tools, and apply this expertise to deliver high quality data and actionable insights.
- Process: Consistently implements all Commercial Data Management protocols, procedures, and standards in a timely manner
- Teamwork and Collaboration: Contribute to the team’s performance, actively collaborate within and beyond the team to design and ensure buy-in around solutions.
- Work on Support tickets and Data Inquiries coming from Field
- Integrate new datasets with existing data sources
- Work on adhoc reports and analysis leveraging reporting and querying tools such as Tableau, PowerBI, Excel and SQL Workbench
- Work with the team to understand data quality issues and resolve them
- Work with the vendor teams to ensure the deliverables meet the quality
- Support data change requests to ensure unique and accurate HCP and HCO data
- Support data needs for targeting, alignment, incentive compensation, analytics and KPIs
- Understand new data sources and integrate them into overall data ecosystem
EDUCATION AND EXPERIENCE YOU’LL BRING
Required
- Bachelor's degree or equivalent experience and demo
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s