Senior Manager, Yardi Systems (47787)

ESSENTIAL DUTIES AND RESPONSIBILITIES

RiseBoro’s IT Department is seeking a seasoned professional to lead our Yardi Voyager Affordable Housing initiatives. This role focuses on system strategy, design, and optimization to ensure compliance and efficiency across all affordable housing operations.

Key Responsibilities:

• System Strategy, Design & Optimization
  • Serve as the primary expert on Yardi Voyager Affordable Housing modules, guiding best practices for HUD 50059, LIHTC, AMI, HOME, NY DHCR, Section 8, and other affordable programs.
  • Lead the configuration and optimization of set-asides, income limits, rent schedules, utility allowances, compliance reporting, and subsidy management within Yardi.
  • Collaborate with Finance to enhance operations in Yardi Core and PayScan modules.
  • Partner with Collections to streamline processes within Yardi Voyager.
  • Design and implement custom Yardi functionalities, menu sets, and reports to enhance usability and ensure compliance.
  • Oversee the development and management of Rent Cafe, including tenant portals.
  • Work with Housing Development and Finance teams to set up new affordable properties and workflows in Yardi, adhering to federal and New York State guidelines.
  • Ensure data accuracy and integrity across all affordable housing operations.
• Advanced Troubleshooting & Issue Resolution
  • Diagnose and resolve complex system issues, including compliance calculation errors and reporting discrepancies.
  • Act as the primary contact for Yardi Support and external consultants, managing escalations for technical and compliance challenges.
  • Provide root cause analysis and long-term solutions for recurring system issues.
• System Integrations & Automation
  • Collaborate on integrating Yardi with third-party applications, such as accounting systems and compliance tracking tools.
  • Enhance APIs, data imports/exports, and automated workflows to ensure seamless interoperability between Yardi and other applications.
  • Design custom automated solutions for complex compliance reporting and operational needs.
  • Work with teams to automate leasing processes, including specialized affordable and preferential rent leases.
  • Assist in system testing and validation for Yardi upgrades, ensuring new releases meet business and compliance requirements.
  • Support strategic IT and data initiatives, contributing to long-term digital transformation efforts.
• Reporting, Compliance & Data Analytics
  • Develop custom financial, operational, and compliance reports using SQL, Yardi YSR, and Excel-based tools.
  • Conduct data audits and compliance reviews to proactively identify and resolve regulatory issues.
  • Collaborate with compliance teams to support annual certifications, recertifications, and audits, ensuring data accura