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Corporate Office and Guest Experience Coordinator at RMD Group
RMD GroupSan Diego, United Statesfull_timeVerifiedPosted 15 Dec 2025
💰 $64,000/yr($56,000/yr – $64,000/yr)
About the role
Position Summary: The Office and Guest Experience Coordinator plays a critical role in ensuring the smooth operation of the corporate office while supporting executives, visitors, and guest-facing initiatives. This position is responsible for managing day-to-day office operations, coordinating administrative processes and projects, and managing facilities and guest interaction systems. The ideal candidate is highly organized, detail-oriented, proactive, and capable of balancing multiple priorities in a fast-paced environment, while providing a professional and positive presence both internally and externally. Type: Hourly/ Full-time Pay scale: $28 - $32/hour Duties and Responsibilities Responsibilities include, but are not limited to:
- Office operations
- Manage daily office operations, including calendars, conference room scheduling, mail, email, voicemail, office cleanliness, and supply inventory.
- Coordinate food and beverage and other needs for meetings and corporate events.
- Provide executive and administrative support
- Assist Exec VP with administrative tasks and special projects
- Prioritize and manage projects and tasks across multiple platforms, including MeisterTask, Microsoft Lists, and SharePoint.
- Enhance guest experience and loyalty
- Audit reservations to identify opportunities for guest delight
- Manage Glowforge and other creative requests to create memorable guest experiences.
- Support VIP and loyalty members with bookings, perks, and tailored offers.
- Respond professionally to guest inquiries via phone, email, or in person.
- Manage the reservation line and be the first point of contact for reservations that come in through the phone and info@ emails.
- Coordinate Repair and Maintenance requests
- Assign jobs and tickets and coordinate vendors as needed in MaintainX
- Manage R&M part inventory
- Ensure MaintainX is being properly utilized, with accurate and appropriate information
- Assist with additional duties as assigned
- Perform other administrative or project-based tasks as needed. This may include project-based tasks, event planning, or internal communications.
- Minimum 3 years of prior executive administrative or office management experience
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