Senior Business Analyst, Information Technology

Follow us on LinkedIn

Job Type:

Employee

Duration in Months (for fixed-term jobs):

N/A

Job Family:

Business Systems Analysis

# of Open Positions:

1

Faculty/Service - Department:

Registrar, Information Technology

Campus:

Main Campus

Union Affiliation:

UOITP

Date Posted:

August 29, 2024

Closing Date:

September 09, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

UOITP Grade11

Salary Range:

$90,424.00 - $112,432.00

About Student Affairs:

The Student Affairs Department is at the very heart of the student experience at the University of Ottawa. We recruit the best future students, support them throughout their university years, and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated employees provides the services that allow students to be happy, feel good, and thrive in pursuit of their ambitions. We help them apply and enroll in courses, oversee 11 residences and an award-winning dining room, host fun events and college sports activities, run an innovative career development and experiential learning program, and much more!

There is nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide range of career opportunities and professional development pathways, we're certain you'll enjoy the experience as much as our students do.

Position purpose:

Provides guidance and advice to clients in order to align the technology solutions and the business objectives and requirements. Works closely with various levels of senior management, often acting as an official liaison between IT and the client to identify how to apply new technologies and procedures to the organization’s advantage. Manages and organizes electronic data according to the existing data administration policies and standards in order to ensure that the information needs of the users are met. Installs, configures and maintains the electronic data and systems to support and improve the efficiency of the organization’s operations.

In this role, your responsibilities will include:

Business analysis: Leads the evaluation of the business and operational requirements of client requests, to recommend the procedures, implementation, development and improvements deemed necessary.

Business requirements: Identifies, designs, and refines business process changes and transactions. Develops a full understanding of business requirements in order to translate them into technical specifications to facilitate the development of new systems and ensure development efforts meet the needs of clients.

Risk assessment: Anticipates risks and issues in plans and requirements and work in collaboration with IT professionals to take appropriate action to mitigate and resolve them. Ensures that designs are implemented into a solution that is fully tested, functional, and accurate. Oversees the smooth transition of all system enhancements into the daily operations of users.

Testing: Designs and executes business and end-user test scenarios and integration tests. Ensures that the system meets the requirements in terms of functionality, performance, reliability, and security. Tracks, monitors and demonstrates completion of a requirement.

Documentation: Prepares technical reports and instructional manuals in order to document systems development and to support users with the use of new systems after implementation. Documents application functionality as well as the individual transactions tested, keeping track of the different levels of errors; packages service requests, problem logs, and systems enhancements into evolution releases for the business area. Ensures the development and delivery of procedure manuals and training materials.

Technical support and services: Provides expertise to clients regarding the use of systems. Process various special requests from clients, including the upload or extraction of data and the management of specialized systems.

Development: Maintains and upgrades interfaces to ensure clients are able to access the information and reports required to make informed decisions. Assists the business area with