Sr Insights Manager, Brand Health and Reputation
TargetAbout the role
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
A role on the Enterprise Insights team means you will be a champion for our current and future guests, inspiring the organization to act in their best interest. You will help partners build consumer-centric strategies and activations.
As a Senior Insights Manager, you have responsibility for building Enterprise-wide empathy and understanding of consumers based upon important demographics, behaviors, needs, and attitudes. You will be responsible for designing and executing guest or consumer research to support key initiatives. You will be the primary contact for internal partners and will identify the appropriate research method, data source and vendor/supplier to execute work. Lead the design, execution, and measurement of consumer perception measurement including brand health and reputation, ensuring alignment
with organizational objectives and delivering insights and strategic recommendations to senior leadership. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you:
8+ years of consumer insights or market research inclusive of brand health measurement or corporate reputation measurement
Ability to craft a compelling narrative around data and insights that makes them accessible and persuasive to senior leadership, stakeholders, or cross-functional partners.
Experience working with brand health and reputation measurement partners that can include, but not limited to: Kantar, Morning Consult, YouGov, BERA, HarrisPoll, Interbrand, Stagwell, etc.
Synthesize data from multiple sources (e.g., Nielsen, MRI, SNL Kagan, andinternal sources) into clear, compelling narratives
Evaluating potential risks based on data-driven insights and developing strategies to mitigate those risks.
Ability to identify underlying causes of business problems through data and research rather than just surface-level symptoms.
Ability to define and track Key Performance Indicators (KPIs) to measure business performance and ensure alignment with strategic goals.
Synthesize data from multiple sources (e.g., Nielsen, MRI, SNL Kagan, and internal sources) into clear, compelling narratives
Strong foundational knowledge of qualitative and quantitative research methods and tools, including the ability to diagnose data irregularities.
Capable of managing multiple projects simultaneously.
Ability to manage external vendors, including market research firms and data providers, ensuring quality and timeliness of projects.
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