Automotive Shop Foreman / Lead Technician | Weekends Off | Waunakee

Company Description

Christian Brothers Automotive 

Benefits:

• Multiple Compensation Structures Available
• Nice Difference Welcome Bonus Available
• Employee Referral Bonuses
• Paid Vacation & Paid Holidays
• Closed Every Weekend To Spend Time With Family & Friends
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Real-Time Automotive Technical Support
• Healthcare Benefits Available 
• Matching Retirement
• Toolbox Relocation Assistance
• Locally Owned and Operated
• On-Going Training & Career Advancement
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• ASE Certification Reimbursement
• Chaplain Care Support Available
• Employee Discount
• Employee Appreciation Events
• State of the Art Facility with OEM Scan Tools 

Job Description

Job Title:

Shop Foreman / Lead Automotive Technician

Location:  

2820 Sarah Lane Waunakee, WI 53597

Job Overview:

The Shop Foreman / Lead Technician is responsible for diagnostic excellence, managing shop workflow efficiency and assisting technicians to maximize their weekly performance.  This position works very closely with the Service Manager to oversee the quality of work on customer vehicles, maximizing shop efficiency and is bonused on shop hours generated. 

We are looking for seasoned leader  who is energetic, upbeat and a master of their craft for all makes and models.  Our culture is highly protected so candidates must have a positive attitude and be able to raise others to higher levels of performance. The technicians we are looking for must seek out solutions to tough problems with a strong passion for doing what’s right for our customers.

Responsibilities include, but are not limited to:

• Work with the Service Manager to distribute work to technicians.
• Manage and oversee individual technician workloads and overall workflow in the service area.
• Oversee technician team progress through internal training requirements and coach technicians to prepare for ASE and internal Christian Brothers certifications.
• Train and mentor new technicians.  This position will sign off on technician skills. 
• The position will conduct or oversee all diagnostics for vehicles coming through shop; helping other technicians diagnose and repair vehicles when necessary (i.e., misdiagnosis, employee development, etc.)
• Conduct quarterly technician performance touchpoints to establish and monitor the progress of career goals and employee performance.
• Manage technician team building opportunities. 
• Educate technician team to uphold brand and quality standards of the team to troubleshoot customer concerns quickly and effectively.
• Manage and maintain shop supplies and equipment. 
• Monitor bulk fluid levels.
• Monitor shop efficiency through technician hours reports and ticket audit process.
• Manage scan tool subscriptions.
• Distribute shop housekeeping tasks among all technicians by promoting our high standards of safety, cleanliness, and organization.
• Manage and oversee technician work schedule.
• Enforce safety regulations and protocols. 
• Work closely with the service department and effectively communicate customer concerns and assist with customer complaint resolution when necessary. 

Qualifications

Qualifications: 

• Positive attitude and a desire to serve customers.
• ASE certifications highly prefered 
• 7+ years of experience as an automotive Lead Technician
• Excellent automotive diagnostic skills
• A strong investment in tools
• Ability to Flag 30+ hours per week and meet workflow time management demands.
• Capable of diagnosing and repairing all makes/models of vehicles.
• Meet or exceed hourly goals.
• Aptitude for learning additional skills and processes.
• Professional appearance and strong communication
• A desire for long-term career development

Physical Requirements:

• Occasionally lift and/or move over 50 pounds.
• Be able to work with tools on vehicles lifted above their head.
• Work in tight spaces as dictated by the vehicle’s needed repair