Senior Customer Business Partner

Senior Customer Business Partner

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

The Senior Customer Business Partner (SCBP) is a critical member of the team responsible for all aspects of building, selling, and executing joint business plans that deliver the objectives of the Kimberly-Clark international business with Costco Global. The SCBP will collaborate with cross functional customer team members to better analyze, build, and execute the business plan. Internal to Kimberly-Clark, the SCBP is responsible for supporting key planning processes and engagements for the Costco Global team including Annual Operating Plan and Business Planning Processes, ongoing communications, and others as needed to ensure alignment with BU strategies and adherence with internal planning policies and processes.

In this role you will:

• Plan, sell, negotiate, execute and manage the Personal Care business in partnership with Customer in-country teams and internal partners

• Collaborate with Customer in-country teams on joint business planning to achieve brand strategies, and serve as liaison between in-country sales teams and Customer central leadership to prioritize joint business opportunities

• Assist in-country Kimberly-Clark teams in obtaining knowledge of customer strategies and identify best practices for reapplication

• Leverage key systems including Forecast & Trade Promotion Planning, Customer Data, Syndicated Data, and Customer portal/systems to report, assess, plan, & execute

• Ensure planning processes internally and with customer are comprehensive and timely, designed to meet and exceed objectives

• Bring insights, observations, and thorough business assessment to help guide both strategic and tactical opportunity identification

• Play critical role in bringing together cross-functional team including Omnichannel Marketing, Sales Analytics, Supply Chain, Retail Operations, Shopper Insights, and Finance together to deliver objectives

• Establish and build effective working relationships with internal and external implementors and executors and decision makers

• Engage with U.S. Account Managers to jointly drive the Personal Care Kimberly-Clark Costco business.

• Coordinate annual Costco Global Summit for all in-country Kimberly-Clark account managers supporting Costco

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.

You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• Bachelor’s degree

• 4+ years of experience in CPG or sales and proficient in analytics/category management, and trade management

• Experience presenting to Senior Leaders

Preferred Qualifications:

• Knowledge of forecasting, supply and demand experience

• S