Sr. Program Manager, Medical Education, Sports Medicine

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.   

As the Sr. Program Manager – Medical Education, you will play a pivotal role in driving the successful integration and utilization of products, technologies, and procedures within the Sports Medicine (SPM) Medical Education function. This role encompasses a unique blend of strategic thinking, program development expertise, stakeholder engagement skills and a dedication to successful existing and new product/technology adoption through innovation and quality program management practices. You will be recognized as a subject matter expert within the cross functional team.

What will you be doing?

• Research and identify healthcare professionals who are experts in their respective fields and have the potential to contribute to educational programs.

• Maintain regular communication with existing faculty members to nurture relationships, provide updates on upcoming opportunities and gather feedback.

• Develop and ensure that faculty members have the necessary resources and support to deliver high-quality contributions to educational and consulting initiatives.

• Collaborate with the field to ensure adherence to the educational pathway, including the consistent use of S+N Academy Online.

• In collaboration with local medical education delivery teams, develop and implement pre and post event processes.

• Advise on KOL selection, faculty development strategy and ongoing management of faculty updates.

• Collaborate with product development teams to understand the clinical benefits and advantages of existing and new product/technology.

• Work closely with marketing and communication teams to develop targeted educational assets that highlight the product/technology.

• Liaise with current faculty, customers, and functional partners to gather insights and feedback for refining medical education product awareness and adoption strategies.

• Use data analytics tools to track product adoption metrics and user engagement.

• Generate regular reports on educational programs, and adoption progress, highlighting successes and areas for improvement.

• Make data-driven recommendations to optimize the educational program and adoption strategies to improve user experience.

• Act as a bridge between S+N teams and healthcare providers, facilitate the continuous improvement of medical education programs based on user feedback.

• Gather insights from users' experiences and integrate them into future iterations of medical education awareness programs and adoption strategies.

• Formulate and execute long-term strategic plans for medical education programs, aligning them with organizational goals and industry trends.

• Develops clear objectives, actionable strategies, and measurable outcomes.

• Effectively collaborates with cross-functional teams, including but not limited to medical experts, content creators, marketing partners, clinical operations/publications, and technology specialists, to ensure the successful development and execution of medical education initiatives.

• Maintain strong relationship with stakeholders and address any conflicts or issues that arise.

• Embraces Smith & Nephew Business ethics, adheres to stated corporate compliance policies, always represents Smith & Nephew appropriately, and holds direct reports to the same standards.

• Exhibits professionalism with Senior Leadership, marketing peers, direct reports, and all other internal and external customers.

• Communicates effectively and professionally regarding portfolio performance and recommendations of business strategies with Senior Leadership Team, cross functionally and cross franchise

What will you need to be successful?

• Travel: +/- 40% travel

• Bachelor’s or master’s degree in an education, health related or business-related discipline

• Minimum 8-12 years' experience in medical education or health related field in the medical device industry or field

• Experience in developing strategic programs

• Proven track-record of cross functional alignment and successful project execution experience collaborating with and delivering amongst a highly matrix environment

• Use of adult learning principles, facilitation skills, Program Management skills

• Strong presentation skills

• Highly effective interpersonal skills and the ability to develop relationships with internal and external customers

You Unlimited.