Sr. Product Manager (Platform)

We engage the most inspired minds to do their best work wherever they work best—powering the freedom to create worldwide.

WP Engine empowers companies and agencies of all sizes to build, power, manage, and optimize their WordPress websites and applications with confidence. Serving 1.5 million customers across 150+ countries, the global technology company provides premium, enterprise-grade solutions, tools, and services, including specialized platforms for WordPress, industry-tailored eCommerce and agency solution suites, and developer-centric tools like Local, Advanced Custom Fields, and more. WP Engine’s innovative technology and industry-leading expertise are why 8% of the web visits a WP Engine-powered site daily. Learn more at wpengine.com.

We are seeking a Senior Product Manager to join the Platform PM Team! Do you have hands-on experience in defining and building products on SaaS, PaaS, or IaaS platforms? In this role, you will have the autonomy and support to advance our strategy and feature set for WP Engine’s hosting platform, servicing roughly six billion hits per day. As a Senior Product Manager, you will be responsible for guiding discovery and research initiatives to identify impactful and effortless solutions for existing and new offerings. The ideal candidate will possess a blend of business experience, solid technical background, a big-picture vision, and the commitment to make that vision a reality.
 

What's cool about this job:
 

In this role, you will help us discover and implement new ways to advance our competitive managed WordPress platform. You will work with stakeholders across the organization to operationalise and drive the adoption behind said enhancements. With your product experience and technical expertise, you will drive continuous advancements and improvements through product strategy, business proposition, and technical direction. 

The day to day: 

• Own the interaction experience for customers' interaction with the WP Engine Platform.

• Use data to develop high-quality insights into our customer’s user experience and needs.

• Develop a technical product strategy for deploying and maintaining infrastructure systems, and translate that strategy into creative, high quality features and initiatives.

• Build and maintain collaborative relationships with stakeholders across the organization to develop a deep understanding of our business, and continually iterate on product strategy.

• Build and groom a prioritized product backlog effectively by leading negotiation and trade-off discussions with key partners.

• Lead Program Management and Scrum teams towards the right priorities. Set clear expectations on projects, product launches, and coordinated release plans.

• Write excellent user-stories, with thoughtful acceptance criteria, that can be translated into engineering features.

• Work closely with the engineering teams to design, schedule, and deliver in an agile environment.

Minimum qualifications:

• Bachelor's degree and/or equivalent experience in a field with a strong emphasis on technology (Computer Science, Engineering, Information Technology, Analytics, Mathematics, and/or Business).

• 7+ years of experience in the technology industry

• 5+ years of experience as a Product Manager

• Deep understanding of software development platforms, web platforms, databases, and/or software-defined infrastructure; development experience as desired, but not required.

• Ability to lead teams in building and operating applications that integrate with third-party applications as a core component of functionality.

• Familiarity with Site Reliability Engineering (SRE), Dev Ops, and Continuous Integration, Delivery, & Deployment (CI/CD) principles

• Validated results of influencing partners in a highly-matrix cross-functional organization.

• Demonstrated knowledge and experience in software implementation life-cycle (Agile, Iterative, and Incremental, etc.)

• Successfully launched and was responsible for the product lifecycle across many products.

• Require minimal direction.

• Outstanding communication skills.

• Ability to communicate software product features, technical designs, and product strategy effectively to both technical and non-technical teams.

• Experience taking a leading role in building s