Vice President New Service Delivery (Beta)

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Are you ready to transform the future of connected technology? As Vice President overseeing the Connected Ecosystem, you will steer the complete lifecycle of beta delivery and execution, turning ground-breaking innovation into scalable, market-ready solutions. This is your opportunity to shape the design, feasibility, validation, and go-to-market activation of dynamic new services.

In this influential position, you will own the delivery of every aspect of the Beta Connected Ecosystem journey—from launching new products to optimizing existing services—with the full support of cross-functional experts spanning product, engineering, marketing, and sales. You will orchestrate resources and align teams to ensure seamless execution and an exceptional customer experience.

As one of two visionary leaders championing end-to-end delivery, your strategic direction and passion for innovation will set the stage for our customers’ connected future. If you thrive on collaboration, impact, and driving transformation at scale, this is the role where your leadership will shine.

 

The Main Responsibilities

• Lead strategy and execution for beta partner and customer acquisition.
• Oversee feasibility assessments, service design, validation, and go-to-market playbook development.
• Activate new services through structured delivery, feedback loops, and readiness planning.
• Ensure operational scalability and service reliability through rigorous validation and planning.
• Own the full delivery journey for existing products and services within the Connected Ecosystem.
• Align cross-functional teams to deliver prioritized use cases and business outcomes.
• Ensure seamless transition from concept to execution, including implementation, service delivery, and value tracking.
• Assess and forecast team capacity across beta delivery and ecosystem execution functions.
• Optimize resource allocation to meet delivery timelines and strategic priorities.
• Lead workforce planning to address skill gaps and future scaling needs.
• Foster a culture of agility, accountability, and continuous improvement across delivery teams.
   

What We Look For in a Candidate

• 15+ years of specialized business experience
• 7+ years Executive-level experience in commercial strategy and customer engagement.
• Passion for tech intensity which might include cloud & edge infrastructure, Network as a Service, Security Services, and/or Services design and validation.
• Proven ability to lead diverse, high-performing teams in complex environments.
• Strong strategic thinking and operational execution skills.
• Track record of driving measurable value through ecosystem partnerships and innovation.
• Comfort engaging with senior executives and navigating multi-phase sales cycles
• Bachelor's Degree or equivalent years of reveleant expereince 

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges  $207,022 - $276,030 in all states

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

 

Learn more about Lumen's:

Benefits

Bonus Structure 

 

#LI-Onsite  #LI-KS1

Requisition #: 340013

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post