Ld Dir,Business Analytics

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Profile Summary

Leads department by providing strategic leadership and oversight for data-driven decision-making and program effectiveness. Develops and implements comprehensive data collection and analysis strategies, leading the measurement and evaluation of programs, overseeing the creation of impactful reports and visualizations, providing strategic recommendations based on data insights, fostering collaboration with stakeholders, ensuring data governance and compliance, and driving continuous learning and skill development within the team. Manages and optimizes analytics processes, leveraging data for strategic planning, and guiding teams in delivering actionable insights to drive business outcomes.

A Brief Overview

Leads department by providing strategic leadership and oversight for data-driven decision-making and program effectiveness. Develops and implements comprehensive data collection and analysis strategies, leading the measurement and evaluation of programs, overseeing the creation of impactful reports and visualizations, providing strategic recommendations based on data insights, fostering collaboration with stakeholders, ensuring data governance and compliance, and driving continuous learning and skill development within the team. Manages and optimizes analytics processes, leveraging data for strategic planning, and guiding teams in delivering actionable insights to drive business outcomes.

Roles & Responsibilities

• Creates and executes the company's analytics strategy that focuses on enhancing customer experiences and capitalizing on business growth opportunities.

• Establishes data governance frameworks and policies to maintain data integrity, data quality, security, and compliance with privacy regulations.

• Creates and maintains analytical models and tools that provide insights into customer behaviors, market trends, and competitive landscapes, ultimately driving the success of future business ventures.

• Collaborates with cross-functional teams to identify process improvement opportunities and develop data-driven solutions that align with the organization's goals and objectives.

• Provides thought leadership and guidance on emerging analytic trends, innovative technologies, and data collection methods, subsequently contributing to selection and integration efforts.

• Ensures data quality and accuracy by developing and implementing data governance policies and procedures that align with the core organizational values and drive constant operational compliance with regulatory requirements.

• Leads a team of analysts and data scientists to analyze and interpret healthcare data, such as patient outcomes, financial performance, operational efficiency, and market trends.

• Manages and optimizes the company's data infrastructure to support analytics initiatives that promote organizational key values.

• Facilitates the design and implementation of intuitive visualizations and interactive dashboards that enable stakeholders to explore and understand complex healthcare data easily.

Basic Qualifications

• Bachelor's degree preferred/specialized training/relevant professional qualification.   

• 10-15 years of relevant work experience

• Adept at execution and delivery (planning, delivering, and supporting) skills

• Adept at business intelligence

• Adept at collaboration and teamwork

• Mastery of problem solving and decision making skills

• Mastery of growth mindset (agility and developing yourself and others) skills

Preferred Qualifications

•  Certified Analytics Professional (CAP) preferred.  

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Hea