General Adjuster

The salary range for this job posting is $86,744.00 - $138,790.00 annually + bonus + benefits. Pay Type: Salary

The above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.

The salary range for candidates who reside in Pennsylvania is $93,822 - $150,115 annually + bonus + benefits.

Encova Insurance has an immediate opening for a General Adjuster. This role will be home-based, but you must be willing to travel as needed for claims. While we have a strong preference for a candidate who resides in the Pittsburgh, PA area but we will consider a well qualified candidate who resides in any approved payroll state as listed here.

Are you a Referral?

If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team.

Unique residence requirements are listed in each job posting, please review closely for details.

Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes:

Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin.

JOB OBJECTIVE:

Investigate, evaluate, estimate and process complex property claims in excess of $1 million across the claims organizations operating area.

ESSENTIAL FUNCTIONS: 

• Handle primarily large ($1 million) personal and commercial property losses including structure, contents, ALE, scheduled property and business income losses; losses requiring on-site inspection; property coverage questions and limited handled property lawsuits including attending pre-trials, mediations, arbitrations or trials when required.

• Inspect and write large property estimates, including total losses, on both residential and commercial structures using estimating guides and estimating software.

• Assist in risk evaluation on homeowners and commercial businesses including verifying insurance to value, coinsurance penalties and documenting any change or increased hazard to the risk.

• Comply with Encova’s claims organization policies and procedures for contact and communication, verification of coverages, determination of liability, investigation of losses, determination of claims values, completion of forms and reports, and negotiation and settlement of claims.

• May assist the Director of Property in performing training. Actively participate in the education and development of claims associates.

• Assist in catastrophe claims handling throughout the entire group of companies, requiring overnight travel or extended stays upon request.

• Assist property managers in catastrophe coordination in the absence of the Director of Property.

OTHER FUNCTIONS: 

• Visit agents affected by the catastrophic loss or event and keep agents apprised of the loss developments and reserving activity. 

• Attend seminars, conferences or workshops to continue education.

• Perform other duties as assigned.

KNOWLEDGE. SKILLS AND EXPERIENCE:

• This position requires 10 years of experience handling property claims with a minimum of 5 years of experience handling large/complex losses.

• Must have demonstrated excellent claims negotiation, communication and investigation skills.

• Candidate must demonstrate excellent time management and organizational skills.

• Must meet established guidelines for quality and productivity.

• The candidate must be able to work independently, recognize and resolve problems and make decisions.

• Internal candidates must have achieved an overall rating of at least “Meets Expectations” on the last three annual performance reviews.

• Continuing education is preferred and may be obtained in part or in full through: Industry seminars or workshops; Vale Nati