Manager, IT Product Construction, Destination

Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group’s IT Shipboard Newbuild Team has an exciting career opportunity for a full time Manager, IT Product Construction, Destination reporting to the Director, IT Product Construction.

This position will work on-site in Miramar, Florida.

 

Position Summary:

 

The Manager, IT Product Construction, Destination Design manages design coordination for IT Construction projects for Royal Caribbean Group’s Destination Products, ensuring they are completed on time, within scope, and within budget.

 

The role includes developing and implementing IT strategies and initiatives that align with the overall business objectives. Support the execution team with project documentation, industry research, reporting/analytics, performance monitoring, project logistics, testing, and general coordination of site capability requirements.

 

Work with product teams by ensuring they have a clear understanding of the product objectives and priority, and helping the IT teams translate the product concepts into user stories, epics and other appropriate design deliverables for execution (e.g., project briefs, scope/requirement documents, guest prioritized needs, infrastructure development etc.).

 

Partner with key stakeholders to build and manage scope expectations. Champion the guest experience with IT product owners for destination projects, advocating on the guest's behalf, and working diligently with execution and product development teams to create a first-class experience for guests.

 

Effectively communicate with partners of various levels across the broader organization through various mediums (i.e.. presentations, email, formal/informal meetings).

 

Required Skills and Experience:

 

• Supports the intake process of projects through the governance process, inclusive of IT projects and broader Royal Caribbean Gorup initiatives.
• Manage capability requirements for each site’s business model and integration requirements with product owners for architecture and build out.
• Manage design and integration activities between IT and RCG’s internal and external partners.
• Create a collaborative partnership among portfolio stakeholders that enables resource demand planning, budget management, initiative strategic alignment, change management, and project pipeline planning decisions.
• Partners with other business departments (Marine, Logistics,  Newbuild, Engineering, Architecture) to engage and onboard needed resources in order to implement scope.
• Manages project and capability requirements, artifacts, decisions, communications, metrics, and reporting.
• Support Subject Matter Leads, Program and Project Managers and Business/Project Analysts within portfolio with delivery and reviews to confirm adherence to Delivery Team methodology. 
• Support product integration within RCG sites and asset with insight contributions from within, and across, portfolio activities.
• Works closely with Product teams, Site Architects and Construction partners to develop and document delivery goals and execution strategies related to the project scope.

 

 

Qualifications and Education:

 

• Experience: 5+ years of professional experience working in the amusement park industry.
  • Experience with technical, user, and business issues in a fast-paced hospitality organization.
  • Exceptional verbal and written communication and project leadership skills, including an ability to communicate/influence at an executive level.