Senior Cloud Services Engineer - Infrastructure

Department:

We are Walker & Dunlop.  We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities — where people live, work, shop, and play — to life. We are committed to creating meaningful social, environmental, and economic change in our communities.

Department Overview 

WDTech is W&D’s in-house technology team – a group of collaborative and highly skilled technology professionals, all of whom are leading experts in real estate data, data science, and technology. 

WDTech Infrastructure designs, operates, and supports the technology platforms on which W&D builds and operates business systems. I&O provides productivity and collaboration solutions for an increasingly decentralized and mobile workforce.   

The Impact You Will Have  

As a Senior Cloud Services Engineer, you will design, implement, and support the cloud infrastructure that powers Walker & Dunlop’s technology platform. You will help ensure our environments are secure, scalable, and highly available while enabling engineering teams to deliver innovative, data-driven solutions. 

Working closely with Engineering, Security, and Infrastructure teams, you will modernize and automate cloud operations, implement best practices, and support systems that drive collaboration, communication, monitoring, and data governance across the organization. Your work will directly impact platform performance and team productivity across WDTech. 

Primary Responsibilities 

• Design, implement, and maintain scalable, secure, and highly available cloud infrastructure across platforms including Azure, AWS, Microsoft 365, Purview, Box, and Cisco Email Security  

• Manage and optimize enterprise cloud and SaaS services to ensure reliability, performance, and availability  

• Automate provisioning, configuration, and management of cloud resources  

• Implement monitoring and observability solutions to proactively identify and resolve performance issues and service disruptions  

• Support data governance and compliance initiatives, including management of tools such as Microsoft Purview  

• Participate in incident response, root cause analysis, and continuous improvement of operational processes  

• Partner with Information Security to ensure adherence to security policies, regulatory requirements, and governance standards  

• Use tools such as ServiceNow, Jira, and Confluence for work tracking, documentation, and knowledge sharing  

• Contribute to and uphold cloud architecture standards, infrastructure guidelines, and operational best practices  

• Mentor and provide technical guidance to junior engineers  

• Maintain clear and accurate documentation of systems, configurations, and procedures  

• Participate in an on-call rotation to support 24/7 infrastructure operations 

• Perform other duties as assigned 

Education and Experience