Senior Impact Director

Application Instructions

Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field.

Active City Year Staff members must login to Workday to apply internally.

Number of Positions: 1

Work Location: Hybrid On-Site/Remote

Position Overview

Senior Director, Impact is responsible for collaborating with the Impact Leadership Team to meet all departmental goals and support the overall development and management of their staff.

The Senior Director, Impact oversees the implementation of all programmatic aspects of the City Year program, including the management and accountability of School Partnership Directors and their teams in delivering our service, identifying professional development needs and opportunities, strengthening school partner relationships and supporting the AmeriCorps member experience through professional development.

Job Description

What You’ll Do

Service Delivery & Impact

Drive the implementation of City Year’s Whole School, Whole Child Tier 1 supports and Tier 2 interventions with a high degree of quality to the right students, in the right dosage, across the site.

• Ensure the quality and consistency of specific components of the WSWC model across all school sites. Including but not limited to:

• School climate activities and organizational initiatives (Tier 1 events)
• Extended Day programming
• SEL programming implementation
• Academic Interventions

• Conduct Observations of AmeriCorps Member Tier 1 and Tier 2 service with Impact Managers
• Share explicit strategy ideas with Impact Managers based on observations and data.
• Use City Year Culture and Values to support and carry out service implementation.

• Effectively gather, analyze, and utilize data.

• Manage and track progress to Impact Operating Goals at individual schools and across the Village.
• Oversee collection and input of data by Impact Managers, meeting all deadlines laid out by Evaluations Manager and Managing Director of Impact
• Utilize data to inform decisions, strategy, and coaching/support of Impact Managers.
• Leverage Site Evaluation Manager as appropriate to train the CY team on how to use student progress monitoring systems.

• Implement feedback and accountability structures to ensure AmeriCorps Members and staff within village remain on track to achieving goals.

Staff and AmeriCorps Member Development and Experience

Lead, manage, and coach a team of up to 6 Impact Managers and 60 AmeriCorps members resulting in achievement of service performance requirements, meeting organizational standards, a meaningful experience, and reaching their leadership development potential.

• Plan and execute the onboarding of new Impact Managers, including the creation of a 30-60-90-day plan tailored to the new team members' learning style and designed to prepare them for success in their role.
• Drive Impact Manager preparation for ACM support and partnership management in pursuit of student impact by planning and executing meaningful trainings at the start of each service year.
• Lead weekly one on ones to coach, mentor, and support team of Impact Managers in pursuit of improved AmeriCorps Member program delivery, leadership, and experience.
• Conduct monthly observations of AmeriCorps Member service implementation with Impact Manager at each school, identifying opportunities for growth and development for both corps and staff.
• Use the performance management process to coach team members to meet individual development and performance goals.
• Hold bi-weekly Village Meetings addressing trends and fostering necessary mindsets and skills in Impact Managers.
• Co-develop a comprehensive plan for Impact Team professional development with Impact Leadership team, leading portions of the development plan within Impact Team Meetings.
• Work with Learning and Development Team and Impact Managers to coordinate necessary service related training and development experiences for ACMs across the village.
• Build a positive culture across department in which Staff and AmeriCorps Members feel valued, supported, challenged, and successful.
• Consistently use elements of City Year Culture/Values to support the growth and development of team members.

Partnership Cultivation and Management

Foster deep, mutually beneficial, transformational partnerships with Miami-Dade County Public School leadership and the leaders at the school sites within the village.

• Serve as Primary Liaison to MDCPS Executi