Preventative Maintenance Field Technician (QST) - Minneapolis, MN

Join Our Team Today as a Quality Service Technician (QST)!

At Customer Engineering Services, LLC (CES), we specialize in providing top-tier technical services, including product installation, preventive maintenance, on-site repairs, and helpdesk support for clients across the U.S.

We’re seeking a Quality Service Technician—a critical field service role ensuring the smooth operation of One Hour Photo Mini-Labs across a designated territory. If you’re a problem-solver with technical expertise and enjoy building strong customer relationships, this role is for you!

Why Join CES?

We offer competitive benefits and perks designed to support you:

• Company-Paid Vehicle: Drive with ease.
• Comprehensive Insurance: Health, Dental, Vision, and more.
• 401(k) Matching Program: Plan for your future.
• Company-Provided Cell Phone & Credit Card: Stay connected and equipped.
• Paid Disability & Life Insurance: Feel secure.
• Generous PTO: Balance work and life.

What You’ll Do

As a QST, you’ll deliver best-in-class customer service by:

• Building strong relationships with customers and photo lab staff.
• Conducting preventive maintenance and resolving equipment issues efficiently.
• Analyzing equipment performance and implementing modifications to enhance productivity.
• Providing informal operator training to improve machine performance.
• Accurately completing maintenance and repair reports.
• Representing CES with a professional appearance and attitude.

• What We’re Looking For

  We’re searching for candidates who bring:

• Education: High School Diploma or GED; technical training is a plus.
• Technical Skills: Hands-on experience with electro-mechanical systems; photo processing, printer, or copier maintenance experience is a bonus.
• Customer Focus: Outgoing personality with excellent communication skills.
• Self-Motivation: Strong organizational skills and the ability to manage your time and territory independently.
• Travel Readiness: Willingness to travel within a large geographical territory, including occasional overnight stays.
• Driving Record: Satisfactory driving record (Motor Vehicle Report required).

• About CES

  We’re an Equal Opportunity Employer committed to diversity, equity, and inclusion. At CES, we celebrate all backgrounds and are proud to create a workplace where everyone feels valued.