Jobs and Careers

Project Coordinator

Remote, ONRemotefull_timeVerifiedPosted 13 Mar 2025

About the role

Who we are and what we do
Mappedin is a global leader in indoor mapping and spatial data management. Our solutions power billions of square feet of indoor space and guide millions of people visiting malls, stadiums, airports, offices, healthcare facilities, warehouses, universities, and more. We're making maps as powerful indoors as they are outdoors. With custom enterprise solutions, easy-to-use developer tools, and a revolutionary self-service mapmaking platform, we enable our customers to enhance indoor experiences, optimize spaces, track assets, and ensure public safety with AI-powered mapping technology.

For more information about Mappedin, visit mappedin.com

To try out our mapping tools, visit https://app.mappedin.com/editor/

Who you are and what you'll do

You are passionate about indoor navigation and best-in-class maps used by millions of people. You are meticulous in your work with high attention to detail. You enjoy working with architectural or technical drawings. As part of the Customer Implementation Team, you will report to the Director of Customer Implementation and you will work closely with the Project Delivery Managers and VP of Engineering (Solutions). Your primary responsibility will be interpreting and digitizing floor plans of varying complexity, transforming them into simplified, user-friendly versions for our clients. With a strong focus on Mappedin’s enterprise business (malls, airports, stadiums, campuses, and offices), you will use your skills to understand key information and translate that into intuitive maps that cater to clients' needs.

Support the delivery of new client implementations, ensuring timelines and deliverables are met.
Assist the Project Management team in administrative tasks, coordination, and communication with internal and external stakeholders.
Become an expert on Mappedin’s suite of products and ongoing projects, enabling successful customer onboarding.
Participate in internal and external coordination and project meetings to ensure smooth project execution.
Assist with map digitization efforts, following Mappedin’s design practices to create simplified, user-friendly indoor maps from architectural drawings.
Collaborate with Project Managers to create new venues, support data entry, and implement product integrations and theming.
Take ownership of the Quality Assurance process, continuously seeking improvements to tools and workflows.
Lead smaller accounts and projects from Kick-Off to Launch, ensuring successful outcomes.
Support on-site work and delivery as outlined in the signed Order Form.
Support international accounts across different time zones.
Flexibility to travel (up to 25%) for client needs and on-site work.
Work with architectural plans to understand and digitize various types of indoor venues, focusing on Mappedin’s enterprise business.
Assist with ongoing legacy map updates and support ad hoc enterprise project requests.