Principal Consulting Engineer - DX

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Job Summary  

The Principal Consulting Engineer will ensure the solution is implemented as designed to the customer’s satisfaction and approval.  Make innovative and ingenious contributions to new solution/product design and implementation based on an understanding of applicable technology and how it can be applied to solution/product design, considerations of system-wide impact, hardware-software tradeoffs, and business issues for clients. 

What you will do: 

• Accountable for meeting or exceeding expected utilization and services revenue goals aligned to the Engineer Bonus Plan.  

• Actively manage availability and engagement decisions to support practice and portfolio demand.  

• Maintain high standards of operational excellence, including timely completion of time entry, required training, and reporting expectations. 

• Regarded as the technical expert in their job family within CDW. 

• Requires in-depth and/or breadth of expertise across field of specialization and has broad knowledge of other job family within the organization function. 

• Serves as a senior advisor to leadership. 

• Collaborates within the practice or cross practice on training plans and approaches to best equip staff for successful implementations. Develops standards, best practices, and training for team members in their area of expertise.  

• Defines project strategies or technical options to balance customer project goals and financial constraints. 

• Provides leadership and expert advice/counsel on technical subject matters and architecture design to 
• Customers, the Infrastructure Solutions Team, and other Extended Sirius Teams.  

• Recognized by customer, peers, and management as SME expert, staying relevant in upcoming technologies, IT trends and IT transformation. 

• Escalates and communicates alternatives with associated risks with executives and stakeholders.  Ensures procedures are being followed and assists in resolving complex problems which require professional level input. 

• Regularly interface with customer technical and business executives and project leadership through sales presentations and client engagements, communicating complex ideas, anticipating objections, aligning expectations, and educating customers throughout the project and service lifecycle. Serves as the lead on Proof-of-Concept engagements and large-scale implementations.  

• Ability to navigate difficult customer environments independently, effectively, and consistently. 

• Takes ownership of any services design/architecting/implementation challenges and leads the team to remediation/resolution, both technically and politically  

• recommends client project financial goals,