Quality Engineer - Enterprise Communications Platform

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.

The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

Enterprise Communications Platform provides uni and bi-directional cross-channel communications and brings an Enterprise and Customer First approach. It encapsulates domain agnostic generic technology functions into Enterprise Shared Services to promote re-usability and consistency across communication journeys.  Our platform primarily focuses on fulfillment and delivery of servicing related Customer Communications irrespective of communication channels like Email, Letters, Push Notification, SMS, WhatsApp, Secure Message Center etc.

Job Responsibilities: 

• Create and maintain automated tests where possible, running in a continuous integration environment. 
• Collaborate with Product team, cross functional teams to under business requirements to come up test plan. 
• Develop and maintain a comprehensive and robust regression testing suite to ensure the stability of new features and updates.
• Conduct exploratory and manual testing to uncover potential issues and validate system behavior.
• Design, implement, and execute API testing strategies using tools like Postman or Rest Assured.
• Identify, document, and track bugs and issues, collaborating with the development team to prioritize and resolve them.
• Conduct performance testing to ensure the application meets scalability and responsiveness requirements.
• Proactively contribute to the improvement of QA processes, methodologies, and tools, with a focus on BDD, regression testing, and API testing.

Minimum Qualifications:

• Up to 5+ years of software development experience in a professional environment and/or comparable experience such as:
• Years of proven experience as a QA Engineer with expertise in BDD, regression testing,