Senior Software Engineering Program Manager

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Team

The Hardware team develops and supports a portfolio of products which serve different customers in different ways, including Square, Proto (our bitcoin mining brand), Bitkey (our self-custody bitcoin wallet), and Cash App Card. Our work is inspired by the problems our sellers and customers face every day. Come build the future of money and commerce with us!

The Role

As a Senior Software Engineering Program Manager for Block Hardware, you will oversee the development and delivery of software projects, ensuring they meet requirements. You will play a pivotal role in aligning cross-functional teams, managing project timelines, and ensuring the successful deployment of software solutions that drive our mission forward. The Software Engineering Program Manager is part of the Hardware organization, partnering with Hardware Engineering Program Managers. This role reports to the Software Engineering Program Management Lead.

You Will

• Be the central hub bringing together different teams from Software, Hardware, Product, Design, Operations, Manufacturing, all to deliver groundbreaking new products.
• Lead the strategy and execution from concept to launch and oversee multiple parallel initiatives.
• Partner closely with cross functional teams to design, define, schedule, track, and help lead the work for exciting new products.
• Translate complex ambiguous problems into simple actionable solutions to unblock teams and support progress.
• Ensure the teams are on track, facilitate decision-making, resolve blockers, and surface challenges by gleaning early signals.
• Drive transparency and visibility by acting as the point of contact for programs, streamlining communications, and providing regular updates to cross functional partners and leadership to ensure information and knowledge is flowing freely.
• Balance urgency and priority while moving the needle on the programs.
• Manage expectations for all stakeholders from leaders to individual teams, possess strong problem solving and negotiation skills, and earn trust of partners and teams.
• Lead by inspiring, developing and challenging the status quo, modeling excellence.
• Find opportunities to apply AI and AI workflows to automate program management and engineering tasks.

You Have

• Bachelor's degree in Computer Science, Engineering, or a related technical discipline; Master's degree preferred.
• 10+ years of industry experience in software development or program management within a Hardware development environment.
• You have a strong engineering / technical background.
• Experience with embedded systems, knowledge of Android/AOSP, AI voice models, familiarity with software development and build tools, understanding of hardware-software interfaces and higher level application stack.
• Experience leading technically complex software projects for NPI.
• Proficiency in core project management disciplines including scope, schedule, budget, resources, quality, and risk management.
• Thoughtfully sets a vision, adjusting where necessary, working through blockers, simplifying for self and others.
• Ability to travel to Contract Manufacturing vendor sites for build milestones.

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out