Business Systems Analyst, Commercial IT - Cardiology

Additional Location(s):  N/A

 

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

 

About the role:
As a Business Systems Analyst (BSA) on the Cardiology Commercial IT team, you will drive sales operations, sales strategy, and sales & marketing integration initiatives. This role focuses on optimizing and standardizing processes to enhance commercial effectiveness.

 

You will work closely with business stakeholders, product owners, and technical teams to ensure the seamless execution of key initiatives. If you excel at bridging business needs with technology solutions and thrive in a dynamic, stakeholder-facing environment, this role is for you!

 

Work Mode:
At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week.

 

Visa Sponsorship:
Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time.

 

Key Responsibilities:

• Partner with Business Product Owners to define, prioritize, and refine the product backlog in JIRA, ensuring alignment with business needs and MVP delivery.
• Create and maintain business process maps, identifying pain points and recommending future-state improvements using tools like Miro or Visio.
• Lead backlog refinement, sprint planning, and estimation sessions, driving collaboration between business and development teams.
• Serve as the primary liaison between business and technical teams to ensure clear communication and understanding of requirements throughout the project lifecycle.
• Support end-to-end testing, including UAT coordination, defect triaging, and clarifications to ensure solutions meet business needs.
• Collaborate with architects and solution designers to support system design and solutioning, particularly for CRM tools like Salesforce and ServiceMax.
• Track and report on project schedule, risks, issues, velocity, and burn-down metrics, supporting governance and status reporting processes.
• Apply human-centered design principles to optimize user experience and ensure business solutions align with user needs.

 

Required Qualifications:

• Minimum of a bachelor's degree in a relevant discipline.
• 4+ years of experience as a Business Systems Analyst or in a similar role.
• Experience supporting sales operations or commercial IT initiatives.
• Proven ability to gather business requirements and translate them into technical and functional specifications.
• Proficiency in agile delivery methodologies, with experience using JIRA for backlog management.
• Strong skills in business process mapping and documentation tools (e.g., Miro, Visio).
• In-depth understanding of end-to-end testing processes, including UAT coordination.
• Excellent communication and stakeholder management skills in a global, matrixed environment.
• Experience working with CRM platforms such as Salesforce or ServiceMax.

 

Preferred Qualifications:

• 6+ years of experience as a Business Systems Analyst.
• Experience in the medical device industry, particularly within cardiovascular portfolios.
• Knowledge of ERP systems such as SAP.
• Familiarity with human-centered design principles and UX best practices.
• Proven ability to influence cross-functional teams without direct authority.