Sales Representative - Full Time

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

U-Haul is seeking dedicated, energized professionals to work remotely (work from home) who handle high volume, back-to-back inbound calls, matching U-Haul products and services with Customer needs. Sales & Reservations Agents work within defined guidelines, including following a script and advisories, to facilitate a seamless and efficient Reservation process and Customer journey. Sales experience is preferred but not required. 

Compensation: 

Earn hourly base pay of $13.00 plus discretionary sales bonus, with the potential to earn $17.00-$20.00 per hour and the opportunity for base pay merit increases based on performance (Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws). 

Exclusive U-Haul Benefits Designed for Your Success: 

• Career Growth & Development: Unlock your potential with on-the-job training and free online courses at U-Haul University – grow professionally while building a rewarding career. 

• Comprehensive Health & Wellness Benefits (for eligible candidates): Enjoy full medical coverage, prescription plans, 24/7 access to a physician for your children, virtual doctor visits, along with dental and vision plans to keep you and your family healthy. 

• Wellness Reimbursement Programs (for eligible candidates): Take care of yourself with reimbursements for gym memberships, Weight Watchers, registered dietician services, and the Mindset App. 

• Financial Wellness & Protection: Secure your financial future with U-Haul Federal Credit Union membership, Dave Ramsey’s SmartDollar Program, tuition reimbursement, plus MetLife auto, home, and life insurance, LifeLock identity theft protection, and business travel insurance. 

• Plans for Your Future: Build wealth with our Employee Stock Ownership Plan (ESOP) and take advantage of our 401 (k) savings plan for a comfortable retirement. 

Scheduling: 

• Available to work 40 hours per week, Monday - Sunday with a primary focus of Monday, Friday, Saturday, and Sunday: 10:00 AM - 6:30 PM (Arizona time).   

• Available to work at least one weekend day per week. Priority will be given when providing availability on Monday, Friday, Saturday, and/or Sunday. 

• Working holidays is required to provide support for Customers year-round. On said holidays, scheduling outside your availability to meet business needs may be required. 

Initial Education/Training: 

Our paid, comprehensive, three-week education program is fast paced and builds upon your existing skill set to prepare you to independently serve U-Haul Customers. Education includes Instructor-led class discussions, role-play, games, simulations, videos, and e-learning modules through U-Haul University. Our Instructors have all been on the front-line in this role and therefore relate to new Agents and will help support and prepare you as you begin to perform your job duties, including taking live Customer calls the first week. 

Minimum Experience: 

• One year of Customer Service or Sales experience in a retail setting/environment. 

• Strong interpersonal and communication skills, including a clear speaking voice, excellent verbal communication, and active listening. 

• Ability to prioriti