Sr. Product Manager, Back of House Integrations

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

Sr Technical Product Manager I, Back of House Integrations at Taco Bell 

Do you love connecting data and systems to solve business challenges? Do you have the skills and experience to design and implement seamless integrations between restaurant and home office platforms and systems? If yes, Taco Bell invites you to join our team as a Sr. Technical Product Manager! 

About the Job:

In this role, you will shape the future of the Connected Restaurant, ensuring seamless integrations between platforms and optimizing data delivery to downstream consumers. You will work with operations, HR, franchisees, and platform teams to design innovative solutions to restaurant and home office challenges.  Along the way, you will ensure data integrity, platform stability, reliability, timeliness, and flexibility are top of mind. You will also be the subject matter expert for restaurant and home office integrations, partnering with architecture/engineering leads of other platforms to proactively address opportunities to optimize end-to-end architecture.  

As a Sr. Technical Product Manager of Integrations, you will: 

• Work with product and engineering leads to design and implement seamless integrations between Back of House (BOH) and Above Store (AS) platforms and systems, ensuring data integrity and platform stability. 
• Work with product and engineering leads to design and optimize data delivery to downstream consumers, ensuring reliability, timeliness, and flexibility.  
• Define and document technical requirements for HR Middleware (HRMW) and Back of House Data Router in partnership with operations, product, franchise stakeholders, and platform teams. 
• Perform data mapping between relevant systems (ATS, HRMW, Yum Provisioning, BOH, payroll) to ensure continuity, stability, and performance. 
• Serve as the subject matter expert for BOH/AS integrations, partnering with reliability engineering and architecture/engineering leads on other platforms to address production issues and implement monitoring. 
• Leverage detailed knowledge to highlight opportunities and risks to the product team and proactively identify opportunities to enhance stability within the connected kitchen architecture. 

What You Need

• BA/BS in Computer Science, engineering, or related field or equivalent years of experience 
• 5+ years of experience as a technical product manager or solutions architect working within an Agile environment 
• 2+ years of experience working on HRIS, labor management, or restaurant management products 
• 2+ years of experience working within an AWS serverless environment 
• Experience with data analysis a plus 
• Experience working in JIRA and Confluence 
• Excellent verbal and written communication skills with a discerning eye for details that matter 
• A passion for solving problems 

Work-Hard, Play-Hard:

• Hybrid work schedule and year-round flex day Friday
• Onsite childcare through Bright Horizons 
• Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
• Onsite dry cleaning, laundry services, carwash, 
• Onsite gym with fitness classes and personal trainer sessions 
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
• Tuition reimbursement and education benefits