Senior Field Service Representative - Cannon AFB, Clovis New Mexico

Job Description

Senior Field Service Representative

Cannon AFB, Clovis New Mexico

As an AE2100 D3 Field Service Representative for Rolls-Royce, you will play a key role supporting the United States Air Force C-130J propulsion system.  This is an exciting opportunity as you’ll liaise with the customer, being a subject matter expert on technical issues which also includes supporting site visits, engine operation, maintenance, safety briefs field training, accident investigations and in-flight test evaluations.

Dream Big and Make an Impact

At Rolls-Royce, we pioneer the power that matters to our customers, to society, and to the planet.

In this new opportunity, you will provide stellar support to the Customer by establishing and maintaining a close liaison with relevant sections of the Customer’s organization, Rolls-Royce Customer Support, Engineering and Program Management.

To ensure we remain at the forefront of our industry, Rolls-Royce has a team of over 17,000 engineers around the globe. They include everyone from world experts in their field to those who manage hundreds of people and millions of dollars’ worth of investments. We recruit engineers at all levels and in a range of disciplines. And while we encourage specialization, we also offer options to cross-specialize and develop skills across a number of different areas. Create an enduring legacy.

Rolls-Royce is a Military Friendly Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. You can learn more here.

Key Accountabilities:  

• Provide assistance on technical issues to include, written communication, phone calls and electronic media relating to aircraft engine operations, Rolls-Royce and Customer databases, diagnostic software (if available), maintenance, repairs, troubleshooting and logistics support.

• Reviewing engineering changes with regards to their effect on the product in the field, including maintenance manual updates and coordinating communication plans with Customers on impact to their operations.

• Supporting Manager(s) in executing AE 2100 Program and Deployed Services responsibilities.

• Complying with any requirement to relocate assignment as determined by the business and/or the Customer to ensure Rolls-Royce business objectives and contract deliverables are met and Customer operational needs are supported.

• Providing technical support during conferences and program reviews at the request of Rolls-Royce and/or the Customer.

• Travelling on short notice domestically or internationally (up to 75%), in support of campaigns, AOG situations and/or Customer requests.

Basic Requirements:

• A minimum of 5 Years of experience Maintaining, Operating, Testing or Equivalent Aircraft Gas Turbine Engine experience

• Familiarity with the applicable regulations of relevant airworthiness authorities

• In order to be considered for this opportunity, you must be eligible to obtain and maintain secret security clearance, which requires USA Citizenship.

Preferred Requirements:

• Prior military experience

• FAA Airframe & Powerplant License

• C-130J and/or V-22 aircraft experience

• AE series engine maintenance

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential. You can learn more about our global Inclusion strategy here.

Relocation assistance is available for this position.

Job Category

Field Services

Job Posting Date

26 Jul 2024; 00:07

Pay Range

$76,484 - $114,726-Annually