Billing and Quality Coordinator

Job Summary

The Lab IS Coordinator is responsible for assisting with the maintenance, support, and optimization of laboratory information systems (LIS). This position ensures the accurate processing of laboratory data and serves as a liaison between laboratory staff and IT teams. The Lab IS Coordinator provides technical support, troubleshoots system issues, and ensures compliance with laboratory standards and procedures.

Essential Functions

• Assists in maintaining and troubleshooting the laboratory information system (LIS) to ensure accurate and efficient functionality.
• Supports configuration of LIS settings, including test codes, reference ranges, and result formats, under the guidance of senior staff.
• Provides technical support to laboratory staff and other end users for LIS-related issues.
• Assists with validating system interfaces between LIS and laboratory instruments, ensuring proper data transfer and communication.
• Helps with system upgrades, patches, and installations to maintain system reliability and compliance.
• Participates in data entry and updates to the LIS database to align with clinical and regulatory standards.
• Prepares and maintains documentation, including procedures and training materials for LIS users.
• Collaborates with IT and laboratory teams to address workflow issues and recommend solutions for improved efficiency.
• Ensures LIS operations comply with applicable regulations, such as CAP, CLIA, and HIPAA.
• Provides basic training to laboratory staff on LIS functionalities and updates.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Medical Laboratory Technology, Information Systems, or a related field required
• 0-2 years of experience working in a clinical laboratory or healthcare IT environment required
• Exposure to laboratory workflows or IT systems preferred

Knowledge, Skills and Abilities

• Basic understanding of laboratory workflows and operations.
• Familiarity with LIS functionality and data management.
• Strong troubleshooting and problem-solving skills.
• Good communication and interpersonal skills to support collaboration with diverse teams.
• Attention to detail and commitment to data accuracy and security.
• Ability to follow established protocols and procedures.
• Willingness to learn and adapt to new technologies and workflows.

Licenses and Certifications

• ASCP - Medical Technologist preferred