Workday Optimization Manager

Job Family:

SAAS/PAAS/Cloud Consulting

Travel Required:

Up to 10%

Clearance Required:

None

What You Will Do:

• Manage and lead the Optimization program for the Workday Practice. This includes activities related to production support, planned assessments, Phase X deployments, and advising on Workday program governance and support models

• Build and nurture relationships with each client and develop a regular meeting cadence for status updates as the primary point of contact

• Build and nurture relationships with internal client support team, gaining an understanding of areas of expertise, backup resources and availability

• Lead activities designed to prioritize and develop effort estimates for client support requests

• Assign the appropriate functional and technical resource to support client needs

• Monitor progress of client support requests and intervene when needed to continue progress and meet client needs

• Collaborate with Resource Manager to identify resources to support client needs

• Coordinate resource logistics and planning with clients including introductions and tenant access

• Develop and maintain procedures necessary for engagement start-up with new clients

• Lead kick-off meetings with new clients to set expectations and gather information needed for project start-up

• Lead kick-off meeting and periodic status meetings with the internal Guidehouse support team to set expectations and share information related to new client and engagement activities

• Develop, maintain and present to clients the budget analysis used to monitor planned vs actual hours and budget spent

• Train client on internal Guidehouse tools used to manage engagement initiatives (project portal, etc.)

• Assist clients with tenant management

• Assist clients with the features and use of Workday Community

• Assist consultants to prioritize work, schedule meetings and overcome obstacles as needed.

• Provide support in the development of RFP/RFI responses, SOW language and orals presentations is it relates to post-production support and optimization services.

What You Will Need:

• Bachelor's degree and a MINIMUM of FIVE (5) years of experience using Workday or other ERP

• Experience leading Workday client initiatives in a production environment

• Up to 25% travel with a focus on work from home and/or Guidehouse office, consultants may provide on-site support for key milestones as needed

• This role is a hybrid role which will require you to go into the closest Guidehouse Office as needed or on occasion

What Would Be Nice To Have:

• Preference will be given to candidates who reside within a reasonable number of miles of a Guidehouse Office

• Workday Engagement Manager Certification

• Workday Public Sector experience preferred

The annual salary range for this position is $125,600.00-$188,400.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning O