Senior Account Manager

Job Description

 

Danfoss is looking for an enthusiastic and self-driven Account Manager, determined to increase the share of wallet, secure new opportunities to achieve sales growth targets and provide exceptional service to our existing Fluid Conveyance customers.

The Account Manager owns the sales growth and relationship of assigned OEM accounts.  Plans, coordinates and executes all sales efforts to achieve targeted growth while maintaining a professional connection with the customer.  Working closely with our Danfoss customer service, engineering and product teams to provide appropriate level of support. 

Job Responsibilities

Responsibilities for this position include, but are not limited to, the following. 

• Develop and execute targeted growth plans for customer base to meet or exceed strategic objectives.  Focus on net new wins and maintaining strong business relationships.
• Identify customer applications, products, programs, etc. that present an opportunity for Danfoss product sales.  Propose solutions to meet customer needs that are in line with business goals and objectives.
• Utilize a professional sales process to uncover customer needs, handle objections/concerns and determine appropriate solutions while claiming the DPS value for profitable growth.
• Establish a value selling approach when developing proposals tailored to the customer expectations that supports Danfoss margin contribution values and goals.
• Ensure operational alignment with customers by effectively communicating on all relevant Danfoss policies and procedures.
• Conduct periodic business reviews with Danfoss leadership.
• Coordinate and partner with internal stakeholders – customer service, business units, applications engineers, pricing, quality, etc. to ensure high levels of support and communication to assigned customers.
• Represent Voice of Customer within our organization by communicating on topics such as price, product changes, forecasts, new product needs, performance metrics and other relevant topics to ensure Danfoss understands customer expectations.
• Develops broad relationships at customer (Top down) to cover key decision makers and critical departments that will support specification and purchase of our products.
• Coordinates commercial and technical presentations on current and new Danfoss products and their applications for customer equipment.
• Prepare and submit sales call reports, action/operating plan updates, expense reports and other sales-oriented documents on a routine basis.
• Maintains good record keeping of CRM reports in an organized and accurate manner for internal performance analysis.
• Travel up to 50% domestic 
   

Background & Skills

Required (basic) qualifications

• Bachelor’s degree from an accredited institution
• 3+ years of off-highway industry and/or HVAC work with customer facing experience
• Proficient in Microsoft office applications - Word, Excel, and PowerPoint
• User level knowledge of Salesforce, SAP and BIW is essential for Data analytics
• Valid driver’s license

Preferred qualifications

• Bachelor’s degree in business or engineering preferred
• Master’s in business administration / data analytics / finance is an added advantage
• Intimate knowledge of Fluid Conveyance industry
• IFPS certifications

 

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies hav