Mountain Pacific Service Line Leader: Earth & Environment, EIA&P

Envision. Inspire. Transform.

The WSP Service Line Leader is a key member of our leadership group, responsible for meeting the annual business plan goals for the service line and supporting development and implementation of the business plan in the local business line/region. The Service Line Leader drives business development and service delivery through successful execution of WSP USA’s strategy, focused on our four pillars of success: People & Culture, Clients, Expertise, and Operational Excellence. The Service Line Leader role is a hybrid role, providing people and operational leadership while remaining engaged with projects and client delivery. Direct reports will include Team Leads and potentially a portion of the service line.

 

 People & Culture 

• People leader 
• Works with the local business and regional leadership to attract the best industry talent and grow the business by fostering a work environment that is collaborative, values inclusion and diversity and invites broad, creative thinking – crafting a more attractive place to work, grow and thrive
• Inspires, motivates, and promotes the best of WSP to our clients and communities to ensure strong employee engagement and morale
• Emphasizes employee development and mentoring culture to create a differentiated employee work experience and accelerates employee growth
• Conducts mid-year and annual reviews; approves time sheets and expenses.
• Assesses staff KPIs and recommends compensation or promotions.
• Oversees Project Managers as Project Director

 

 Clients: 

• Deploys our unique expertise and perspective to create new value for clients and provides civic and industry leadership within the local market geography and collaborating across our region and nationally
• Leverages WSP’S full suite of offerings across all end markets, championing a “one WSP” client culture
• Manages client coordination and cross-selling efforts within the service line
• Ensures engagement in building the opportunity pipeline to meet sales targets to drive growth in the service line

 

 Expertise 

• Leverages our broad technical experience to enhance current and new service offerings 
• Fosters the development of new and emerging innovations to remain the trusted thought leaders in our industry
• Supports the advancement of the strategic direction of the business line and region and positions the service line for sustained and continued growth consistent within the context of the strategic plan
• Encourages, supports, and promotes the technical and professional development of all staff within WSP

 

 Operational Excellence

• Responsible for delivering operational metrics 
• Collaborating and building business across the region with earth and environment and across business lines
• Focuses on innovation and enhancing health & safety, quality, and sustainable standards
• Collaborates with leadership to strategically drive the business, manage project performance, and meet operational financial metrics
• Coordinate with local internal and external client account managers to drive sales and resource allocation in geographic area of responsibility
• Provides commercial risk management and governance in the execution of defined delegation of authority.

 

Key performance indicators include net revenue, Organic Growth, DSO, Direct Labor Multiplier, Utilization, Backlog, Health and Safety Metrics and Employee Engagement.

This role requires the ability to balance strategic oversight with hands-on operational leadership, ensuring that both short-term initiatives and long-term growth objectives are achieved. The ideal candidate will integrate cross-functional expertise, coordinating resources effectively and fostering a culture of high performance and accountability. Through proactive stakeholder engagement and a commitment to best practices, this position is instrumental in shaping a dynamic, responsive team environment that adapts to evolving market demands.

Qualifications: 

• Minimum of 12 years of relevant professional experien