Manager - Programs and Projects

Job Title: Manager - Programs and Projects

Company: UIL (UI, SCG, CNG, BGC)

Reports to: Manager, Conservation and Load Management

Department/Organization: CBS Engineers

Location: Orange, CT

The base salary range for this position is $ 97,504 to $126,755 and is dependent upon experience.

Job Summary

This position, in the Conservation and Load Management (C&LM) group, manages the development, implementation, and operational requirements of new and established residential energy efficiency, conservation, and building electrification programs and product offerings for the Avangrid networks companies specifically United Illuminating, Southern Connecticut Gas, Connecticut Natural Gas, and Berkshire Gas to meet or exceed compliance, revenue and regulatory objectives. This is accomplished through superior collaboration with program implementation vendors, stakeholders, regulators, and internal business areas, including, but not limited to, marketing, sales, regulatory, legal, procurement, engineering, operations, and senior management. Success also requires an understanding of local/state/federal codes and policies and the ability to influence utility regulators.

Key Responsibilities

Existing Programs/Products Offerings - Responsible For Achieving Growth, Savings, And Profitability Targets For The CT Battery Energy Storage Program And Existing CT Demand Response Programs And Product Offerings Through Management Activities Which Include:

•            Developing and implementing comprehensive program/product plans through collaboration with key stakeholders.

•            Responsibility for budget development, monitoring, and variance reporting.

•            Provide direction and guidance on tasks performed and completed by program/product support personnel including the Energy Specialists and Administrators

•            Oversight of all aspects of vendor-related services including initiating and advancing the procurement process, managing vendor activities, reporting, and budgeting.

•            Ensuring processes are efficient while meeting quality assurance standards and complying with regulatory requirements.

•            Delivery of outstanding customer service by ensuring programs meet customer expectations and issues are resolved promptly.

•            Required internal and external reporting including support of regulatory matters.

•            Calculate and document anticipated demand reductions and incentives—calculate anticipated demand reductions from proposed projects using the approved program savings document and other reasonable technical evaluation techniques. Determine incentive amounts within program rules. Document and track all participation progress including demand reduction calculations and incentive amounts within the approved program tracking platform.

New Programs/Products Offerings – Responsible For The Development And Implementation Of New And Innovative DER Offerings That Meet Customer Needs While Providing Opportunities For Avangrid. This Is Accomplished Through:

•            Develop detailed and comprehensive proposals for recommended offerings through a knowledge of distributed energy resources (demand response, energy storage, energy efficiency, and associated equipment technologies and an understanding of customer needs.

•            Implementation of approved new offerings to achieve critical success factors.

•            Provide direction and guidance on tasks performed and completed by program/product support personnel.

•            Serve as company liaison for program/product initiatives with utility regulators, municipal leaders, industry peers, equipment manufacturers, and trade allies to advance initiatives for the benefit of AVANGRID and its customers. This involves active participation in industry/regulatory technical and policy working groups and presenting at municipal and industry workshops and/or conferences as well as business case preparation and testimony in support of regulatory matters.

Responsible for timely and successful resolution of customer issues related to program and product offerings through collaboration with key internal and external stakeholders.

Proactively manage relationships and work collaboratively with the electric and gas sales and products group, conservation and load management, meter services, interconnections, key account, and economic development teams to support the achievement of Avangrid and regulatory targets in these business areas.

Identify and initiate process improvement through research, planning, change management and training activities to gain efficiencies that