Patient Navigator - Mobile Clinic

At Saban we believe in the employee experience, and know you are the heart of our business! Work shouldnt consume your life, we believe in Work-Life-Balance and strive for flexibility through various company perks.

Benefits and Perks:

• Free Medical coverage options We cover all out of pocket expenses!
• Chiropractor/Acupuncture covered at 100% in-network
• Quarterly Incentive Bonus Program
• HMO and PPO Dental coverage options
• Vision
• 403(b) retirement plans with employer matching
• Generous paid time off including 1-Week Holiday closure for Christmas & New Years!
• Competitive Wages & Annual Merit Increase

Duties and Responsibilities:

• Will be required to be the primary driver for our Mobile Van, driving the van to a different site every day and then driving it back to it’s parking site each night.
• Serve the Saban mobile medical & dental clinic as the Patient Navigator
• Build relationships with program staff in order to coordinate care for unhoused patients in various settings
• Serve as a liaison between patients and healthcare providers – both at the Emergency Room and shelters/programs in partnership with Saban Clinic
• Correspond directly with care providers to develop care plans for patients & assist with specialty medical & dental care referrals; Care providers include, but are not limited to: Saban providers, staff at partner organizations, & staff at external organizatoins as appropriate
• Link patients to a medical & dental home as well as community resources and services to support their overall wellness and recovery
• Work in collaboration with Program Manager to create ongoing communication between multiple systems
• Facilitate the flow of information regarding updates and changes between the mobile van program and Saban Community Clinic teams
• Meet with patients to obtain information about their financial circumstances and informs them of the availability and eligibility requirements of various health insurances/programs (e.g., Medi-Cal, My Health LA and others)
• Assist patients to apply for all possible health insurances/programs for which they qualify, providing forms and assistance as needed; review documentation and follow up to ensure patients apply; resolves related problems
• Obtain proof of insurance (if any), Medi-Cal/HMO coverage or other program that will reimburse for medical expenses at the Clinic
• May provide clients with transportation assistance.
• Work with SCC staff to facilitate patients into a medical, dental, or behavioral health in-clinic appointments
• Conduct community outreach at mobile van housing sites
• Track and regularly update data sheets pertaining to program outcome measures (as applicable)
• Represent Saban Community Clinic in all matters of healthcare delivery and community outreach
• Attend and actively participate in internal and external meetings, workshops, and trainings.
• Other relevant tasks as assigned.

Position Requirements:

• Passion for working with acute, disabled and vulnerable individuals, including individuals experiencing homelessness
• Experience navigating the healthcare system for high acuity clients
• Detail oriented with strong time management, organizational, written, verbal, and interpersonal skills
• Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
• Skill in non-violent crisis intervention
• Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Office programs
• Able to pass a background check
• Current California driver’s license and State-required insurance when using personal vehicle on Clinic business
• A driving record acceptable to the organization and/or its insurance carrier so the candidate can drive the Mobile Van.

About Us:

The Saban Community Clinic was founded in 1967 on the principle that healthcare is a right, not a privilege. It is our mission provide affordable quality Whole Person Care to everyone regardless of income or immigration status in a caring environment. This includes medical, behavioral health and dental care.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, gender identity, s