Associate GTM Program Manager

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

ServiceNow makes work, work better for people.   

We’re changing the world of work by automating the activities, tasks and processes that make up day-to-day work life, helping the modern enterprise operate faster and be more scalable than ever before. 

Our product, the Now platform is the intuitive, intelligent cloud platform for work that was built with a focus on people. It delivers digital workflows that automate previously manual processes across a whole business ecosystem including IT transformation, HR and employee experience and customer service. 

We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations, and a career at ServiceNow means challenging yourself to always be better. 

If you want to make work, work better, we want you. To learn more, check out our Early Career page! 

Overview  

The Global GTM Programs team runs critical cross-functional initiatives that will improve how we sell to and serve our customers. As an Associate GTM Program Manager, you will support a lead GTM Strategist and Program Manager on cross-functional initiatives aimed at optimizing the GTM motion in either the Sales or Customer Success space. Your activities will include: 

• Running fact-based analyses employing internal data and qualitative sources of information  

• Conducting discovery research, including stakeholder interviews   

• Creating presentations, playbooks, or other deliverables that summarize key findings and recommendations  

• Communicating findings and actionable recommendations to diverse audiences 

• Working closely with cross-functional partners to assist in scoping program deliverables 

This is a fantastic opportunity to play a key role in shaping the design of how ServiceNow interacts with customers. If you have a stellar background in consulting and tech, a passion for change, and an ability to work effectively with a diverse and driven global team, then we’d love to hear from you. 

Qualifications

We are looking for... 

• 2 years in similar positions at fast-growing technology company / consulting firm  

• Bachelor’s Degree in Business or related field  

• Highly analytical and intellectually curious about data analysis, trends, and insight generation  

• Strong analytical skills, problem-solving skills, and intellectual curiosity 

• Proficient in Excel to conduct analyses 

• Communicate clearly, concisely, & professionally in speaking & writing 

• Work collaboratively with a variety of diverse teams  

• Ask questions to learn from others’ experience 

• Welcome input from others & responds openly to advice & instruction 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, n