Sr. Manager, Program Management

Position Summary

Ideal Candidate:
- The ideal candidate thrives on structure, precision, and progress. You love the satisfaction of a perfectly maintained tracker, are quick to spot missing details, and aren’t afraid to chase down updates to keep things moving. You take pride in ensuring that nothing slips through the cracks and excel at turning complexity into clear, actionable insights and executive summaries.
Position Overview:
- We are seeking a highly organized, detail-oriented Senior PMO to join our Partnerships team. In this role, you will be responsible for tracking, monitoring, and reporting on the adoption of key product features across major streaming applications for our platform. This role will drive efficiencies and transform project tracking workflows across the global Samsung organization for internal executive and key department initiatives. You will collaborate closely with Product Managers, Technical Account Managers, Business Development, Partner Managers and other stakeholders to ensure our most important ideas, projects, and features are presented, launched, and tracked successfully.

Role and Responsibilities

Key Responsibilities:

• Maintain and continuously improve trackers to monitor product feature adoption across media services/apps and leadership initiative progress
• Consolidate and interpret adoption/project metrics, highlighting trends, risks, and opportunities.
• Partner with global cross-functional teams to gather updates, escalate risks, remove blockers, and ensure alignment on priorities
• Proactively drive high-priority initiatives forward with minimal direction, ensuring tight deadlines are met
• Create and manage clear, concise reports, dashboards, and web pages to communicate progress to Samsung leadership
• Identify and recommend process improvements for product adoption tracking and reporting
• Serve as the organization backbone for key team, leadership, and product adoption initiatives, ensuring details are accurate and up-to-date

Skills and Qualifications

Qualifications:

• Bachelor’s Degree from an accredited college
• 8+ years of project management, PMO, or similar experience in a media, entertainment, or technology environment
• Project management certification preferred (ex: Six Sigma, PMP, etc.)
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
• Strong organizational skills and obsessive attention to detail
• Demonstrated experience proactively advancing high-priority projects with minimal oversight
• Excellent written and verbal communication skills
• Proficiency with project management tools (ex: Jira, Salesforce, Airtable) and data visualization platforms
• Comfortable working with data sets to extract meaningful insights

Compensation for this role, for candidates based in New York City, NY, is expected to be between $165,000 ~ $190,000.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

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