Senior Associate, Instructional Design

When you join Sallie Mae, you become a champion for all students.

We’re on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We’re changing. Because students need a better way.

We’re looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for students—and for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It’s where you’re empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole you—from physical and mental to financial and professional. You’ll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We’re obsessed with impact and making a real difference. For us, that means putting relationships first, asking “why not?” when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Senior Associate, Education will be responsible for designing, creating, and delivering digital learning for the Operations department. The candidate must have a foundational understanding of instructional design models that produce impactful, measurable results, such as increased employee engagement and improved retention. Their duties include collaborating with subject experts to determine the efficiency of their course designs, transferring courses into online formats and creating course manuals for educators to use. The responsibility of Instructional Design is to analyze and fix disconnections between learning performance and available tools as well as cross departmental education. 

What You'll Do

• Creates digital training modules designed to optimize learning

• Designs learning activities, assignments, and assessments.

• Develops instructor's manuals, layout of learning supports, and other teaching tools.

• Collaborates with subject experts to develop course content.

• Evaluate individual and organizational development needs

• Implement various learning methods

• Assess the success of the training material and methods continuously for enhancement

• Develop assessments and evaluation tools to measure learning outcomes and training effectiveness.

• Maintain projects and organize course documents 

• Collaborate with subject matter experts for lesson planning

• Evaluate existing instructional content and keep up to date

The above information is intended to describe the general nature and level of work performed by employees assigned to this job; it is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees in this role.
 

What You Have

Minimum education, skills and experience required.

• A degree or experience in instructional design, education, or a related field

• In-depth understanding of instructional design models and learning theories 

• Ability to navigate learning management systems

• Proficiency in course development

• Strong understanding of adult learning principles and instructional design methodologies.

• Experience with eLearning development tools and LMS administration.

• Excellent communication, project management, and collaboration skills.

Preferred education, skills, and experience.

• Familiarity with Adobe Creative Cloud tools and Adobe Captivate

• Experience teaching in a classroom setting 

• Ability to use instructional materials and resources effectively 

• Critical-thinking skills

• Concrete verbal and written communication skills

The Americans with Disabilities Act

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