Director, Software Engineering

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Software Engineering

Overview
Mastercard strives to be the trusted network for empowering small businesses to grow and thrive through compelling products and solutions accessible from our B2B customers and partners. This segment is central to Mastercard's growth strategy - not only because of the impact Small & Medium Enterprises have on local, regional, and global economies but also because of their significant role in the payment ecosystem as buyers and sellers.


Role
As a Director, Software Engineering in the SME Org, you will be overseeing the product build for, Access to Capital – This team will be focused on all the products/functionality to enable SMEs to Access Capital. This domain will be accountable to create systems/components that can manage the lifecycle of an SME from – the need for capital, streamlining the search for sources, enabling lenders with visibility/confidence to lend to SME and the end-to-end process involved in this journey.
Overview

• Responsible for the analysis, design, development and delivery of software solutions
• Defines requirements for new applications and customizations, adhering to standards, processes and best practices

Responsibilities

• Formally supervise and coach 5+ teams of engineers to build, enhance, and support multiple applications/services in the delivery of internal or market-facing Products, Platforms, or Product bundles
• Oversee the management of the Software Engineering group and acts as the highest authority on high-level and complex decisions within the function
• Work with business/product owners to develop and deliver on new services to introduce new products and bundles
• Work on complex enterprise-wide initiatives spanning multiple services/programs and drives resolution
• Ensure objectives and development plans are established at the start of the year and reviewed continuously throughout the year
• Recruit and hire the right talent, always bringing in someone better than at least half the individuals in the role
• Continuously engage and improve teams’ performance by conducting recurring 1-1 meetings, knowing your people, managing career development, and understanding who is at risk
• Provide and facilitate timely feedback, coaching in the moment, and mentoring for staff at all levels
• Emulate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement
• Manage and optimize budgets, forecasting, and cost allocation while delivering on business needs in the area of ownership
• Provides strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies
• Benchmark and drive engineering productivity, quality, and technology policy compliance in the areas of ownership

Experiences

• IT experience with successful track record in managing medium scale development organization (5+ teams) with demonstrated thought-leadership, cross-functional influence, and partnership
• Progressively grown career with proven design and development experiences in multiple languages, secure coding standards (e.g., OWASP, CWE, SEI CERT), and vulnerability management.
• Understands internals of operating systems (Windows, Linux, Mainframe) to deliver interoperable and performant code.
• Has skills to develop and evangelize on reference architecture and run principles to help teams adopt Engineering Principles from the start (poison pill, active/active/active, auto-scaling, self-healing, others)
• Understands use cases for advanced design patterns (e.g., service-to-worker, MVC, API gateway, intercepting filter, dependency injection, lazy loading, all from gang of four) to implement efficient code
• Understands and implements Application Programming Interface (API) standards and cataloging to drive API/service adoption and commercialization
• Has skills to promote and coach teams on take on f