Harborview Medical Center - Traffic Guide

Job Description

Parking and Commuter Services-Harborview has an outstanding opportunity for a full time TRAFFIC GUIDE

WORK SCHEDULE 

100% FTE 

Day Shift

DEPARTMENT DESCRIPTION 

Parking/Commuter Services-Harborview is a division of the Department of Public Safety.  We are a team of dedicated employees serving the guests of Harborview.

POSITION HIGHLIGHTS 

The Traffic Guide will troubleshoot and fix minor parking equipment issues, conduct preventative maintenance, enforce parking regulations in HMC campus parking areas, provide safety transports of staff to parking facilities, identify opportunities to improve signage, conduct capacity checks, and make observations about activity in the garage.

PRIMARY JOB RESPONSIBLIITIES 

• Using department vehicle, provide safety escorts to staff to and from locations on campus to the HMC parking garages and offsite clinics operated by HMC.

• Conduct safety patrols in the parking garages and report suspicious activity to the Public Safety dispatcher for security to follow up.

• Ensure parking garages doors and gates are secure outside of business hours.

• Enforce parking permit and payment requirements for staff and visitors.

• Troubleshoot permit and payment issues at the parking gates.

• Troubleshoot and resolve minor parking equipment issues.

• Respond to requests to resolve parking gate malfunctions.

• Occasional cleaning of parking facilities.

• Patrol assigned campus parking areas on radio equipped vehicles; observe parking and traffic patterns; issue electronically generated and manual warnings for parking violations.

• Identify and report inadequate signage.

• Direct traffic for scheduled activities and in the event of a traffic accident, campus construction, or other traffic disruptions.

REQUIREMENTS 

• High school graduation or equivalent

• One year experience in a customer service environment or working in contact with the public

• Must possess and maintain valid driver's license

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

ABOUT HARBORVIEW MEDICAL CENTER

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine.  It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County.  It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.  

Challenge. Collaboration. Compassion.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER 

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. 

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.  

Become part of our team.  Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details

Pay Range Minimum: