Auto Parts Business Development Manager - South Louisiana

Business Development Manager
Description
Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff and several different companies, including Parts Warehouse Inc. (PWI). We employ around 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint and heavy duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business with most of our employees spending the majority of their working lives as part of the "Bumper to Bumper Auto Parts" family.
The Business Development Manager solicits business, develops and maintains relationships with Certified Service Centers, National Accounts and Automotive Dealerships. He or she will mentor, coach and lead the Store Manager or Outside Sales person to own the commercial business in their market. They will make sales calls with the store manager or sales person and provide feedback and direction. Primary focus on coordinating and developing commercial business for Crow-Burlingame Stores in assigned region. Utilize CBCO/Bumper To Bumper-Alliance programs to drive sales, improve store profitability and increase overall market share.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Work with existing Bumper to Bumper Auto Parts Stores and Outside Salespeople to expand their commercial sales efforts with independent shop members.
• Build upon existing relationships and increase Certified Service Center (CSC) program participation.
• Present marketing programs to CSCs and provide leadership for directing additional sales at the store level.
• Prospect and increase the number of CSCs in their region.
• Research and pursue National Accounts utilizing programs in accordance with Alliance guidelines.
• Identify opportunities in assigned areas and help stores maintain and increase growth with those customers.
• Work with key decision makers to present and secure new business under the National Account marketing/rebate programs.
• Provide stores with guidance and sales leadership to own the National Account business in their markets.
• Collaborate with Bumper To Bumper Stores and Sales Teams to increase overall business with traditional automotive dealerships.
• Improve the Bumper To Bumper aftermarket presence with new and existing dealerships.
• Educate the store team about the value and benefits of servicing both the traditional and aftermarket dealership segments.
• Identify and prospect other dealership brand business to increase sales and market penetration.
• All other job duties as assigned.
Our Benefits (all benefits are based on eligibility and subject to change)
• 401(k) employer matching
• Company Paid Vacation, Holidays, and Sick Days
• Medical, Dental, and Vision
• Company Paid Basic Life Insurance & Long Term Disability
• Short Term Disability
• Flexible Spending Accounts
• Additional Supplemental Life Insurance
• Employee Assistance Program
• Employee Purchase Discounts
• Scholarship Program
• Earning Incentives and Bonuses

Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Job Knowledge - Competent in required job skills and knowledge; keeps abreast of current developments; requires minimal supervision.
Managing Customer Focus - Establishes customer service standards; monitors customer satisfaction; develops new approaches to meeting customer needs.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; informs store of request for service and assistance; meets commitments.
Strategic Thinking - Analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Consultative Selling - Builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.
Sales Skills - Achieves sales goals; initiates new contacts; maintains customer records and provides feedback via CRM, promptly submits information and provides necessary reporting.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bache