Sr IT Solutions Architect (DME Revenue Cycle)

ABC Home Medical Supply, Inc is one of the nation’s leading urological supply providers and serves as a one-stop shop with a comprehensive line of medical supplies and service that includes: Urological, Incontinence, Wound Care, and Ostomy.  ABC Medical is part of the JDS, Inc family of businesses.  Our service companies possess the knowledge and expertise to deliver first-class products and personalized home healthcare services.

Location: Port Saint Lucie 
Department:  

 

Work Locations:

Port Saint Lucie, FL OR Nashville, TN - hybrid environment with expectation to be in office 3 days per week.  If located in Nashville, the expectation is to travel to the Port Saint Lucie office 1 week per month.

 

Summary:

 

We are seeking an experienced DME Revenue Cycle IT Solution Architect to join our team. The ideal candidate will have a strong background in the Durable Medical Equipment (DME) industry and a deep understanding of the Order to Cash (OTC) process in the DME business, including order processing, claims, reimbursement, and billing.  A strong understanding of DME Revenue Cycle systems, Brightree System, EMR platforms, and integration knowledge is highly desirable. Collaborate with cross-functional teams to ensure that IT systems support billing, collections, and revenue.

 

Responsibilities:

 

• Collaborate with business stakeholders to understand their requirements and translate them into technical solutions.
• Design and implement IT solutions that optimize the Revenue Cycle management for DME including order processing, document management, claims, reimbursement, and billing.
• Ensure seamless integration of Brightree software with existing IT infrastructure.
• Provide technical leadership in the design, development, and deployment of OTC systems, like Brightree ecosystem.
• Design and implement data structures (data cubes, data lakes…) to support operational and business KPIs.
• Ensure the alignment of IT solutions with business strategies and objectives.
• Identify opportunities for process improvement and cost reduction.
• Monitor system performance and implement improvements as needed.
• Manage the lifecycle of order to cash systems, including upgrades, patches, and troubleshooting.  Share new features or trends with the business stakeholders in support of business goals.
• Ensure compliance with industry regulations and standards.
• Follow industry trends and advancements in DME revenue cycle management technologies.

Minimum Qualifications:

 

• Bachelor’s degree in Computer Science or a related technology field.
• 5-8 years of experience in IT solution architecture, with a focus on OTC processes.
• Strong knowledge in Brightree or other Order to Cash platforms.
• Experience with integration of Brightree or other Order to Cash platforms with systems in the Revenue Cycle Chain is required.
• Experience in the Durable Medical Equipment (DME) distribution industry is required.
• Strong knowledge of ERP systems and their application in the OTC process.
• Working knowledge of automation architectures and systems.
• Excellent problem-solving skills and the ability to think strategically.
• Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.

 

Preferred Qualifications:

 

• Master’s degree in a Computer Science and related field.
• Certifications in relevant technologies and methodologies.
• Working knowledge of Generative AI tools and solutions
• Experience with cloud-based healthcare IT solutions.
• Familiarity with data analytics and reporting tools.

Here’s what we have to offer: