Senior Growth Product Manager - Renewals

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Founded in San Francisco in 2015, we now employ more than 2,000 people globally, have 2.3 million IoT devices deployed globally, and collect more than 85 billion minutes of video footage and 4.6 trillion data points annually.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including video-based safety, vehicle telematics, apps and driver workflows, equipment monitoring, and site visibility. As part of a newly public company, you’ll have the autonomy and support to make an impact as we build for the long term. 

Recent awards we’ve won include: 

Best Place to Work by Built In 2022

Deloitte Fast 500 Companies

IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners

Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand.

About the role:

The Growth team is looking for an innovative problem-solver who thrives at the intersection of product, data, sales, and marketing. As Senior Growth Product Manager, you will drive initiatives that directly impact Samsara’s revenue. 

You’ll partner with our team of engineers and designers to help drive our customer renewal experience. This role is for you if you have a passion for growing products, understand customer funnels, and know how to use data to figure out where to prioritize your team’s efforts.

Click here to learn about what we value at Samsara. 

In this role, you will: 

• Gain a deep understanding of Samsara’s customer needs and our sales process. 
• Leverage data to understand our customers and market positioning to ensure effective prioritization, establish a roadmap and define long-term strategy across products and features.
• Launch new features and infrastructure in collaboration with Design, Engineering, and Marketing.
• Lead the ideation, creation, and execution of the self-service renewals roadmap.
• Partner with engineering and design to implement experiments that streamline our customer renewal experience.
• Present and get buy-in from stakeholders and key executives.
• Continuously iterate on key learnings to build an increasingly efficient customer journey.
• Track results and learnings of experiments and communicate your findings to leadership and relevant teams.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 5+ years of experience in product, growth, consulting, or related area.
• Experience running A/B tests and improving funnel conversions.
• Strong organizational skills and an ability to manage projects end to end.
• Excellent communication skills. Must be comfortable presenting to stakeholders and key executives.
• Ability to drive teams of diverse backgrounds to ship experiments on ambitious timelines.

An ideal candidate also has:

• 1+ year of experience with SQL and/or another programming language.
• Experience doing quantitative and qualitative analysis.
• Experience with B2B/B2C E-commerce products.
• Experience driving customer renewal or customer retention efforts
• Familiarity with B2B sales.

At Samsara, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require