Senior ERP Product Owner - Services

Position Summary

Leads the strategic functional direction of Oracle E-Business Suite (EBS) modules at global scale — ensuring cross-module coherence, driving process convergence across regions, and shaping the long-term evolution of the platform. Serves as the single point of design authority for Oracle EBS functional domains, translating enterprise business strategy into a unified, scalable ERP roadmap aligned to global services operations.

Responsibilities

Strategic Governance & Platform Direction

• Governs the strategic evolution of Oracle EBS functional domains, ensuring coherence and harmonization across all global modules and business units
• Defines and drives global convergence initiatives — aligning processes, data models, and solution patterns across regions to eliminate fragmentation
• Leads the translation of business strategy into Oracle EBS functional direction, serving as the bridge between enterprise objectives and platform capabilities
• Shapes the long-term platform roadmap, anticipating business needs and positioning Oracle EBS capabilities ahead of demand

Prioritization & Demand Management

• Owns the end-to-end prioritization process for Oracle EBS capabilities, balancing global needs, functional dependencies, and long-term transformation goals
• Validates and refines business demand, ensuring correct alignment of backlog items with strategic priorities and architectural standards
• Arbitrates competing priorities across regions and business units, applying a consistent framework for investment decisions

Design Authority & Solution Oversight

• Coordinates feasibility assessments, high-level solutioning, and design authority activities across functional teams
• Validates functional solutions and configuration enhancements against platform integrity, cross-module dependencies, and scalability requirements
• Evaluates long-term implications of design choices, ensuring decisions do not create technical debt or compromise future flexibility

Roadmap Execution & Delivery Governance

• Validates cross-functional platform initiatives and Oracle EBS module enhancement roadmaps, including scope definition and delivery planning
• Tracks completion of Oracle EBS module enhancements — including configuration updates, functional changes, and release outcomes
• Ensures delivery milestones align with committed timelines and that release outcomes meet functional acceptance criteria

Qualifications

Experience

• 8-10 years of experience in Oracle EBS product ownership, functional leadership, or global process governance
• Proven track record managing Oracle EBS modules at enterprise scale, including cross-module alignment and multi-region convergence
• Demonstrated experience prioritizing complex Oracle EBS backlogs and balancing global, functional, and technical constraints
• Experience operating within matrixed, multi-stakeholder environments across geographies and business units

Education

• University degree in Information Technology, Computer Science, Business Administration, or equivalent experience; Advanced Degree may be required

Technical Skills

• Deep understanding of Oracle EBS architectures, module interactions, and integration patterns
• Ability to evaluate functional impacts, cross-module dependencies, and long-term implications of design choices
• Familiarity with Oracle EBS configuration management, release processes, and upgrade planning
• Working knowledge of data models, process harmonization frameworks, and Enterprise Resource Planning (ERP) convergence methodologies

Services Operations

• Strong understanding of end-to-end services lifecycle processes including service contract management, field service dispatch, installed base management, depot repair, and warranty/entitlement administration
• Ability to translate services business requirements into Oracle EBS functional specifications and configuration decisions
• Familiarity with service revenue recognition models, preventive maintenance scheduling, and Service Level Agreement (SLA) compliance frameworks
• Understanding of field workforce management, spare parts logistics, and customer entitlement workflows within ERP environments

Communication & Influence

• Ability to articulate complex technical trade-offs to senior business stakeholders in clear, decision-ready terms
• Proven ability to build consensus across competing regional and functional priorities
• Skilled at orchestrating alignment