Business Office Patient Representative Full Time Days

This position may qualify for a sign-on bonus

POSITION SUMMARY

To receive and assist patients with inquiries and questions.  Answers all questions concerning the patient’s account. Maintains control over incoming patient calls in order to prevent overflow of calls to collection area.

Minimum Education:  High School Diploma or GED equivalent

Minimum Experience: Minimum of 1 year healthcare finance experience

Required Certification: N/A

Required Licensure: N/A

Skills:   Ability to work a large volume of patient phone calls with minimal complaints.  Organization, diplomacy and most of all good communication skills are required.  Must have the ability to work in a decision making position and deal with stressful situations with resourcefulness and initiative. The position demands reasonable intelligence, courtesy, technical skills, professionalism, interpersonal skills and maturity to maintain and promote the prestige and image of the hospital. 

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Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.