Learning and Development Specialist (Experienced/Senior) - REF1664I

Company Description

Present in the market under the Deutsche Telekom IT Solutions brand name, Deutsche Telekom TSI Hungary is a subsidiary of the Deutsche Telekom Group and is the largest ICT employer in Hungary. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. TSI Hungary was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled professionals to join its team. 

Job Description

The Learning and Development Specialist (experienced/senior) plays a crucial role to ensure the development and set up of a new holistic and global Centre of Excellence (CoE) within T-Systems International. The CoE should ensure that the L&D team moves towards a top quartile learning organization providing inspiring and engaging technical skills and learning opportunities for our people.

The Learning and Development Specialist will ensure we continuously develop and deliver highest quality of training to our organization globally. In the setup phase, the role includes activities to understand the needs of our local organization and align on a new, global approach & processes for training and learning journey development with key global partners and customers. After the go live phase, the role will include program coordination, refinement and execution of training, and portfolio development in a global team setup.

Your task will focus on among others:

In the set-up phase

• Global L&D processes aligned, success measurement and demand management defined
• Build a global training portfolio
• Implement pilots to gain first experiences and refine approach for CoE.

In the operations phase

• Develop and execute the needed training programs for digital and cloud areas mainly for IT skills within the organization.
• Develop and maintain a training program catalog, including instructor-led training, e-learning, and self-paced learning solutions.
• Collaborate with subject matter experts to create and update learning content. Oversee the delivery of training programs and ensure they meet the needs of the learners.
• Evaluate the effectiveness of the training programs and make improvements as necessary. Stay current with industry trends and developments to ensure that the learning solutions provided are relevant and up-to-date.
• Develop and maintain strong relationships with key customers across the organization to ensure the success of the learning and development initiatives.
• Contribute to the efficiency, constant innovation and customer satisfaction.
• Communicate about learning products, promoting learning opportunities and raising awareness about learning programs.
• Taking full ownership of training programs and learning journeys.
• Meeting various team goals on delivery, customer satisfaction, timelines and budget.

Qualifications

We are looking for you, if you have

• a Bachelor's or Master's degree in a relevant field, such as education, business, or technology.
• experience in designing and delivering learning solutions using various modalities.
• at least 8-10 years of experience in learning and development, with a focus on data, digital, and IT.
• knowledge of adult learning principles and best practices in learning and development.
• knowledge of leadership development and experience in leading forums and driving learning initiatives.
• understanding of the learning programs available in the market for IT.
• strong skills in vendor management.
• excellent project management skills and ability to manage multiple projects simultaneously.
• ability to work independently and as part of a team.
• strong analytical and problem-solving skills.
• experience working in a large, complex organization is preferred.
• experience in varied projects especially in technical or IT trainings.
• have very good English skills (CEF level C1).

You can score with

• Strong analytical and organizational skills
• Proactivity and commitment as part of your strengths
• Pleasure in dealing with people
• Good communication skills
• Agile mindset
• Ability to work in a virtual team
• Strong customer and solution orientation, service mentality
• Experience in working at a global, IT company

Additional Information

We offer

• An environment where you can actively contri