Member Integration Specialist, Supply Chain

Community Hospital Corporation (CHC) is looking for a Member Integration Specialist to work under the direction of the Vice President Supply Chain Operations and GPO Implementation to provide product conversion support for identified members onboarding to the HealthTrust GPO.

Community Hospital Corporation is a 5-Time Winner in the Dallas Morning News’ Top Workplaces DFW 2023 competition and Top 150 Great Places to Work in Healthcare by Becker’s Hospital Review. This is an exciting onsite role at our beautiful corporate offices located in Plano between Legacy West and the Grandscape. At CHC we enjoy an outstanding work environment, covered parking, comprehensive health and welfare benefits including paid fitness facility membership, tuition reimbursement, a generous PTO allowance, and a great company culture.

The Specialist will serve as the point of contact for product conversions which involves working directly with members and Supply Trust account managers at the members’ location and from the corporate office. Detailed work will include creation of conversion project plans, tracking progress, hands-on assistance with evaluations, samples or trials; status reports and training as identified by the cost analysis roadmap and account director.

Requirements

• Bachelor degree in Business or related field or equivalent combination of education and experience.
• Four or more years of related experience in healthcare supply chain.
• Work record that demonstrates:
• The ability to interact with senior leadership
• Working knowledge of hospital operations and GPO offering
• Knowledge/experience in supply chain, healthcare materials management and group purchasing operations
• The ability to work within a materials management system
• Ability to travel 25% of the time

Major Responsibilities

● CONVERSION POINT OF CONTACT FOR IDENTIFIED MEMBERSHIP ACCOUNTS ONBOARDING TO THE HEALTHTRUST GPO WHICH INCLUDES: Supporting implementation and conversion efforts while working closely with the assigned account manager to obtain and provide relevant information which may include, but not limited to contracts, letters of commitment, vendor GPO eligibility validation, purchasing, Inventory management, distribution, supply chain technology, eCommerce, and others that may be required to support strategic members. Delegate required project assignments to responsible persons and follow up to ensure they have been completed in a timely manner. Work to ensure regular flow of communication on current and ongoing projects as well as overall processes. Attends onboarding meetings in final preparation for the member’s eligibility with the GPO.

● CHECKLISTS, PROJECT PLANS, AND PROCEDURES: Develop and customize actions for product conversion process to assist with achieving cost savings projections as identified by the cost saving analysis and responsible account manager. These may include the conversion rules of engagement, scope of work, product conversion roadmap, samples, evaluation and supporting documentation

● PRODUCT CONVERSION ROADMAP: Prepare a product conversion onboarding roadmap after optimizing the cost analysis for identified members to share with the responsible account manager and member. Provides updated versions of onboarding roadmap to various Supply Trust team members and vendor partners (analytics team, distribution and other supply vendors) as needed.

● PROJECT STATUS: Conducts on site visits and calls to work with the members supply chain team to provide onboarding status updates and to ensure that all problems are quickly identified, resolved are completed in a timely manner. Set objectives for each functional area and track progress until completion. Report to the team on the deliverable status and monitor any variances or outstanding issues. Obtain and maintain from both internal and external sources the documentation required for the successful product conversions for identified members. Ensure documentation is shared with those departments and functional leads that need to know in order to successfully complete project tasks.

● PORTAL REGISTRATION AND TRAINING: Verify key team members are registered for the GPO portal and follow up on issues regarding user ids and passwords for customers that are being onboarded. Ensure that information regarding users, approvers, etc., has been obtained from the customer and that all users have the appropriate visibility and training on navigation, use, exporting etc.

● PROJECT MANAGEMENT TOOL: Track and update the status of projects in the project management tool and ensure tasks are completed on time. Ensure all projects and tasks are appropriately loaded to the project management tool so